• Resolved dominiksitiweb

    (@dominiksitiweb)


    Good evening,

    When this plugin is activated it seems to make one of my other payment methods dissapear.
    I have tried turning it off and the payment method comes back. As you can see in the linked website it shows up for a second but dissapears as soon.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @dominiksitiweb,

    Could you please let us know which other payment gateway are you using on your site? It would be great if you can share a copy of that payment gateway plugin with us so that we can check the issue in detail.

    Regards,
    Kenil Shah

    Thread Starter dominiksitiweb

    (@dominiksitiweb)

    Hi, Good afternoon

    The plugin which disappears is called billink achteraf betalen.
    Here’s the link to their plugin site:https://www.billink.nl/
    Thank you for responding so quickly.

    Kind regards,
    Dominik from Sitiweb

    Thread Starter dominiksitiweb

    (@dominiksitiweb)

    Goodmorning,

    we were wondering if you guys had any news regarding my problem?
    It has almost been a week and we would like for both plugins to work correctly.

    Kind regards,
    Dominik from Sitiweb

    Plugin Support kenil802

    (@kenil802)

    Hi @dominiksitiweb,

    Apologies for the delay in response.

    We will check on this and get back to you tomorrow.

    Regards,
    Kenil Shah

    Plugin Support kenil802

    (@kenil802)

    Hi @dominiksitiweb,

    I have checked by installing the plugin but I am unable to replicate the issue. All the payment methods appear when the Billink plugin is installed.

    So, could you please share the steps to replicate the issue so that it would be easy for us to check further?

    Regards,
    Kenil Shah

    Thread Starter dominiksitiweb

    (@dominiksitiweb)

    Goodmorning Kenil,

    The steps are quite clear Download both ‘Bilink’ and ‘Payment Gateway Based Fees and Discounts for WooCommerce’.

    After completing this single step you will see that Bilink flashes and shows itself for a second but quickly after it dissapears.

    I have made an account on the wordpress domain. Could you tell me where i can put the account details so that you can see for youself?

    Kind regards,
    Dominik from Sitiweb

    Plugin Support kenil802

    (@kenil802)

    Hi @dominiksitiweb,

    Apologies for the delay in response.

    Could you please share the details by emailing us on “support at tychesoftwares dot freshdesk dot com”?

    Regards,
    Kenil Shah

Viewing 7 replies - 1 through 7 (of 7 total)

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