kassiev
Forum Replies Created
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Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Leaving Chat Refreshes PageJust tested it and it has been fixed! Thank you so much!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Leaving Chat Refreshes PageOk awesome, thank you!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Leaving Chat Refreshes PageOk, I have disabled caching for logged in users. Thank you for your help!
I still need help with my original post though regarding page refreshing when the chat gets closed by the user.
Please advise.
Thanks!
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Leaving Chat Refreshes PageFrom my client –
“When someone is chatting with us; and they go back to the video and come back later, they are tagged as “guest” and we no longer have their name. However their name is now attached to another person. i.e. I had a “Jane Doe” (80 years old) message me that she loves being able to “________”! I’m pretty sure that was coming from another student and not Jane Doe!”Now that I think about it, it is probably the caching we are using. We had it enabled for logged in users because of the amount of users that were logging in to take the classes at the same time made the server crash.
Is there a way to exclude the chat from being cached or how should I go about this problem?
Edit: I have disabled caching for admins, but will caching for the regular users effect how their name shows up?
- This reply was modified 6 years, 6 months ago by kassiev.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Leaving Chat Refreshes PageAnother issue my client is having is when they are chatting with someone and then the user leaves for a bit and comes back it only has their name as guest or sometimes it bugs out and shows someone elses name for the wrong chat. Is there something I can do about this? (All users are logged in so it should be pulling their name right?)