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Viewing 15 replies - 661 through 675 (of 975 total)
  • See this post on changing the background color. Natively in the most recent version, it only supports gray (the default) and black (experimentally).

    http://wordpress.org/support/topic/plugin-google-doc-embedder-color-of-background

    Let me know if this isn’t clear and I can help you with a specific background issue.

    As to removing the toolbar completely, this is not yet supported. I’m planning to include more full theme features in v2.5 that may permit this, but I have not tried that particular idea yet…

    Kevin

    URL? Can’t emphasize enough that I need information to troubleshoot this. Please use the support link, otherwise I’m left to guess.

    Prosenjeet,

    Check the source code for an error in the comments where you’re calling the shortcode. Alternately you can edit the setting “Display error messages inline (not hidden)” Under Advanced Options > Plugin Behavior to see the error directly on the page.

    Failing that you can use the support link in your plugin list to send me details of the shortcode you’re using, then I can offer more help.

    Kevin

    You’re probably correct and the problem is with the accordion/toggle effect or the way it is implemented. I am hoping to add this feature to a later version, it is planned but not started yet, so trying another plugin for that function may be your best bet for now.

    Another reason developers hate IE… πŸ™‚

    I’m unable to load that page.

    I’m guessing this is not possible because more than likely the document is being converted into an image for display in the viewer, which means frozen rows are not really relevant (no way to scroll/pan within only part of an image). Happy to confirm this if I can see that page in the future.

    A couple questions – does it work as you expect in IE9 if:

    1) You use Google Standard Viewer instead of the Enhanced

    2) You embed the 4 documents normally, without the toggle effect

    Answers to these may help me determine where it’s failing and if it’s in my control to fix it or not.

    Thanks.

    GDE doesn’t use Google Docs to display your files – this is a common misconception. It uses the Google Docs Viewer to embed standalone files (from outside Google Docs). See Notes.

    As such the files you embed using GDE are not “private” though you can prevent them from being searchable in Google using normal means (robots.txt file being most common).

    To embed files using GDE and keep the files otherwise as “private” as possible, here is a suggested workflow (adapt to your needs):

    1. Upload the supported file(s) to a folder on your web site.
    2. Exclude that folder from search engine indexing (usually by robots.txt file).
    3. Use the Enhanced Viewer option in GDE to hide the “full screen” button from the viewer toolbar. (This blocks the full screen view which includes an obvious “download” button. You may also wish to disable the download link the plugin inserts by default, either globally in GDE Settings or individually by adding to the shortcode save="0".)
    4. Use the “Mask URL” option (Download Link Options > Link Behavior) to obscure the true path to the file.

    Note that a savvy user can bypass these restrictions without a lot of difficulty. There is no way at present to embed a truly private document using the Google Docs Viewer, therefore the plugin does not support this right now.

    I hope this helps.

    Kevin

    mendicott,

    I’m sorry I’ve been out of town and haven’t had a chance to test this configuration yet. I find it curious that my plugin should have any particular incompatibility as it is completely unrelated to that in form and function. Are you receiving any messages that indicate there is a conflict? Do any other plugins that use shortcodes work with digress.it? These would be places to start.

    Thanks,

    Kevin

    If I could get a few things, I would try to recreate the problem:

    1) A document that doesn’t work

    2) The complete shortcode you’re using

    3) What version of IE

    I would try to reproduce this. But as it is, I’ve tested it with IE7 and IE8 on machines I have lying around without issue, and I have only received one or two indications that anyone has a consistent problem with it on those browsers.

    Hi mendicott,

    Are you using WordPress 3.4? digress.it is NOT compatible with that version of WordPress. (I activated it on a clean install – no plugins – and it totally killed my dev site. Only the dashboard still functioned.) Is there something that leads you to believe GDE is interacting with it?

    I’ve heard some (rare) mention of problems with IE 7 or 8, but have never been able to reproduce the problems myself nor has anyone who’s reported them ever followed through in showing me the issue. Do you have any examples of documents that don’t load under IE 7 or 8? I’ll be glad to investigate further if any information is available.

    Hi Jan,

    I checked out your page in all the browsers I have available (including IE9, but I don’t have a Kindle…) and the document loaded as expected. You may find switching to the Enhanced Viewer will rectify your local problems getting IE to load correctly. Sometimes you can switch it back after that point and it continues to work, but this is not necessary.

    If you continue to have problems, please send a support request via the support link in your plugin list. This will include the environment information and I can try to reproduce the problem as completely as possible.

    Blessings in your work!

    Kevin

    Hi,

    I can confirm that PSD is currently broken in the Google Docs Viewer tool, which my plugin embeds. PSDs continue to display correctly in the viewer if opened from Gmail or Google Docs, so this is an issue with the standalone code.

    I’m already seeking a solution to this problem with Office XML formats and have added this to my request, but so far nobody at Google cares to support their product. πŸ™ Hopefully I will be able to give you an answer soon.

    Possible temporary solution: output the PSD to PDF first.

    Please submit a support ticket using the “Support” link in your plugin list. This will give me the debug information I need to help you.

    I suspect the problem may be because you are using PHP4. If you don’t want to submit a support ticket, can you confirm this?

    Try changing line 263 to read:
    function gde_mimes_expanded($types) {

    Please report your results. Thanks.

    Please save your document in one of the supported formats. Google Docs API calls aren’t valid as this is an external service using Google Viewer.

    See the FAQ, “Does it work with files saved in Google Docs?”

Viewing 15 replies - 661 through 675 (of 975 total)