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  • Thread Starter justaquark

    (@justaquark)

    Thanks for letting me know!

    Thread Starter justaquark

    (@justaquark)

    @otto42

    No I only have one other email address that I have used and I checked and there is no account for it.

    So email forwarding is not the culprit.

    Any other possible reasons, perhaps a cache issue somewhere?

    Thank you.

    Thread Starter justaquark

    (@justaquark)

    Unfortunately this is still a problem. I just received 5 email notifications from https://wordpress.org/support/plugin/premium-addons-for-elementor/ for responses to that topic.

    Is there anything else I can try to fix this?

    Thank you

    Thread Starter justaquark

    (@justaquark)

    Terrykimura Thanks a lot for taking the time to respond I appreciate it.

    So I wiped everything from the host except the folders(there were no files inside these folders) wp-content > plugins > akismet. I couldn’t delete them for some reason just got an error message on dreamweavers FTP. So I renamed them random names just so they wouldn’t cause issues and get mixed with the reuploaded word press files.

    So this time I unzipped the “wordpress-4.3.1-en_CA” into the HTML folder on my hard drive. Then I uploaded that to the web.com server. Now on the server there is a folder for “cgi-bin”, “data”, “logs” and the “HTML” folder with the wordpress files. There is also the gibberish empty folders that I couldn’t delete and just renamed randomly.

    And as I said earlier I did add a SQL database.

    I am still getting a white page with no message when I visit http://domain.com/wp-admin/install.php.

    And now when I visit just the http://domain.com I get a “Forbidden You don’t have permission to access / on this server.”

    I’ve been using the alternate domain for the hosting server because I didn’t want people stumbling across the unfinished website using the main domain. When I was exploring the web.com website a few minutes ago it said my main domain needs to be renewed? “Your domain is expired. To reactivate your domain name, website, email, and other domain services, renew now!”

    I paid the yearly fee for the hosting services a couple months ago. Maybe I needed to contact them to activate the domain again. I don’t really know. I called them to follow up on that but their billings/renewals dept. is closed until tomorrow morning. I’ll call again tomorrow and get to the bottom of that and see if I can get any more information on installing wordpress as well.

    I mention this on the off chance it would affect what I am trying to do. Not sure why it would as iv’e been successfully uploading my dreamweaver website to the alt domain the past couple weeks.

    Thanks again for your help!

Viewing 4 replies - 1 through 4 (of 4 total)