BSF - Judith Pete
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Spectra One] Footer positionHi @ewood1875,
Thanks for writing to us.
You can adjust the padding. I have recorded a screencast to show you how you can adjust the footer.
Hope this helps.
Please let us know how this goes.
Forum: Themes and Templates
In reply to: [Spectra One] Underline for linksHi @sunza,
Thanks for writing to us.
You can use Spectra blocks to format your links as shown here : https://share.getcloudapp.com/7KuW4Z7e as the Spectra one do not have global settings to format links at the moment.
Hope this helps.
If we missed something please let us know, we’ll be happy to have another look.
Regards.
Judith.
Forum: Themes and Templates
In reply to: [Spectra One] Duplicate templateHI @nidronnidron,
Thanks for pointing this out, we’ll work on it on our coming releases.
Please feel free to open a new thread in case of any other queries.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Error updating spectra pluginHi @jewalker,
Thanks for writing to us.
I am afraid I am not reproducing the issue as shown here : https://share.getcloudapp.com/nOuKA0oZ.
You can try downloading the plugin from wporg repository and try installing it again.
Please let us know how this goes.
Forum: Themes and Templates
In reply to: [Spectra One] Font Problem & AnimationHello @panevin83,
Glad it works for you.
It is always our pleasure to render good customer support service to amazing customers like you, and we will continue to do so. We do everything we can to help, and we are happy that you found our support helpful today.
By the way, I was wondering if you might be able to help us as well. If you don’t mind, I’d appreciate it if you could give Spectra a 5-star through our profile on W.org and tell others how you feel about it.
This would help other users make a comfortable decision while choosing the theme and be assured of our support.
Please spare the time to let me know if/when you leave the review so I can say my thank you!
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] When using overlay the image shrinksHi @jorge202,
Thanks for writing to us.
I am still not reproducing the issue even with a comparison of three images as shown here : https://share.getcloudapp.com/DOul5OQA.
This looks like an issue that is unique to your site, to help better, I request you open a ticket from here: https://wpspectra.com/support/ so that the dev team can help better.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Error loading blockHi @kina60,
Glad this works for you.
It is always our pleasure to render good customer support service to amazing customers like you, and we will continue to do so. We do everything we can to help, and we are happy that you found our support helpful today.
By the way, I was wondering if you might be able to help us as well. If you don’t mind, I’d appreciate it if you could give Spectra a 5-star through our profile on W.org and tell others how you feel about it.
This would help other users make a comfortable decision while choosing the theme and be assured of our support.
Please spare the time to let me know if/when you leave the review so I can say my thank you!
Forum: Themes and Templates
In reply to: [Spectra One] Shortcodes broke after WP update, site unusableHello @8bit7,
This looks like a knows issue with WordPress and so it is not a Spectra One theme issue. I request you follow up with the WordPress team to determine when this is fixed, we’ll also do a follow-up of the same.
@chrisbegley thanks for pointing this out. This is really helpful to any other user with a similar issue.
Please feel free to contact us in case of any other queries.
Forum: Themes and Templates
In reply to: [Spectra One] Duplicate templateHi @nidronnidron,
Thanks for writing to us.
I am afraid we don’t have this feature with Spectra One options at the moment, however, I would love to take this as a suggestion. I will indeed convey your feedback to our concerned developers. We are always keen to listen to our customers and receive their feedback. It is the best way to improve our products and services and maintain our client’s satisfaction. 🙂
I’ll put forward your thought about this to our team, and if feasible, we will try to improve the scenario in our future updates.
If you have any further queries, please don’t hesitate to contact us.
Forum: Themes and Templates
In reply to: [Spectra One] Font Problem & AnimationHi @panevin83,
Thanks for writing to us.
Checking on my end I see the fonts showing as shown here : https://share.getcloudapp.com/04u674bG.
Also the animations can be found here : https://share.getcloudapp.com/Jrupdrk4
If you are not seeing these options, I request you debug as follows:
Please update to Spectra version 2.6.1. After updating, please be sure to regenerate the assets. We do this automatically after the plugin is updated, but just to be sure, go to “Spectra > Settings > Asset Generation > Regenerate Assets” and press the button.
Hope this helps.
Please let me know how this goes.Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Error loading blockHello @kina60,
Thanks for your patience this far,
There is an update that has been released today Spectra 2.6.1 which has a fix for this issue. I request you update to the latest version now to fix the issue.
Please feel free to contact us in case of any other queries.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Error loading blockHi @kina60,
I apologize for the inconvenience you’re experiencing with our plugin and the error it’s causing on your WP Recipe maker block. We understand the importance of resolving this issue for you.
The error message you mentioned, “Error loading block: Invalid parameter(s): attributes,” indicates a conflict between our plugin and the WP Recipe maker block.
Our development team is currently working on a fix, and we plan to release an update addressing this issue as soon as possible. We apologize for the delay in resolving this problem, and we appreciate your patience.
We will keep you informed of any progress and updates regarding the resolution of this issue. If you have any further questions or concerns, please feel free to reach out to us. Your feedback and support are greatly appreciated.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused. We are dedicated to providing you with a reliable and seamless experience with our plugin.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Error loading blockHi @kina60,
Thanks for writing to us.
You can load Spectra blocks\’ assets anywhere using an instance of our class. For this, you need to use the post ID of the page where you have used blocks.
Please refer to this article for more information : https://wpspectra.com/docs/assets-api-third-party-plugins/.
Regards.
Judith.
Forum: Themes and Templates
In reply to: [Spectra One] How do I get rid of this border please?Hello @waynebelcherbigpondcom ,
We are glad you were able to resolve.
Please feel free to open a new ticket in case of any other queries.
Regards.
Judith.
Forum: Themes and Templates
In reply to: [Spectra One] How do I remove this border please?Hello @waynebelcherbigpondcom,
Glad this worked for you.
It is always our pleasure to render good customer support service to amazing customers like you, and we will continue to do so. We do everything we can to help, and we are happy that you found our support helpful today.
By the way, I was wondering if you might be able to help us as well. If you don’t mind, I’d appreciate it if you could give Spectra a 5-star through our profile on W.org and tell others how you feel about it.
This would help other users make a comfortable decision while choosing the theme and be assured of our support.
Please spare the time to let me know if/when you leave the review so I can say my thank you!