BSF - Judith Pete

Hi @360fun,

Thanks for writing to us.

We are glad you are having a great experience with our plugin.

I am afraid we don’t have this feature with Spectra options at the moment, however, I would love to take this as a suggestion. I will indeed convey your feedback to our concerned developers. We are always keen to listen to our customers and receive their feedback. It is the best way to improve our products and services and maintain our client’s satisfaction. 🙂

I’ll put forward your thought about this to our team, and if feasible, we will try to improve the scenario in our future updates.

If you have any further queries, please don’t hesitate to contact us.

Hi @normsash,

Thanks for contacting us.

I am afraid we don’t have this feature with Spectra options at the moment, however, I would love to take this as a suggestion. I will indeed convey your feedback to our concerned developers. We are always keen to listen to our customers and receive their feedback. It is the best way to improve our products and services and maintain our client’s satisfaction. 🙂

I’ll put forward your thought about this to our team, and if feasible, we will try to improve the scenario in our future updates.

If you have any further queries, please don’t hesitate to contact us.

Hi @hwluang,

Thanks for writing to us.

This is an issue that has been in recent Spectra update. I request you debug as follows:

Please update to Spectra version 2.6.3 . After updating, please be sure to regenerate the assets. We do this automatically after the plugin is updated, but just to be sure, go to “Spectra > Settings > Asset Generation > Regenerate Assets” and press the button.

Also, empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2.

Hope this helps.
Please let me know how this goes.

Hi @harris211,

Thanks for your patience thus far.

This is an issue we have fixed with the current version of Spectra 2.6.3 . I request you update to the version 2.6.3 and see whether that helps.

Please let us know how this goes.

Hi @selectedbymila,

Thanks for writing back.

On checking the post comments block as shown here : https://share.getcloudapp.com/jkuR7KjD. This is from a Gutenberg core block and not a Spectra block. I would request you contact the WordPress Gutenberg support team to help with this.

Please refer to this article.

Please feel free to contact us in case of any other queries.

Hello @somewebmaster,

We are glad this worked for you.

We are going to mark this as resolved. Please feel free to open a new thread in case of any other queries.

Regards.

Judith.

Hi @branko10,

We are glad this has been resolved.

It is always our pleasure to render good customer support service to amazing customers like you, and we will continue to do so. We do everything we can to help, and we are happy that you found our support helpful today.

By the way, I was wondering if you might be able to help us as well. If you don’t mind, I’d appreciate it if you could give Spectra a 5-star through our profile on W.org and tell others how you feel about it.

This would help other users make a comfortable decision while choosing the theme and be assured of our support.

Please spare the time to let me know if/when you leave the review so I can say my thank you!

Hi @veebipraktik,

It’s been a while since we heard from you. I am going to mark this as resolved.

Please feel free to open a new thread in case of any other queries.

Regards.

Judith.