BSF - Judith Pete
Forum Replies Created
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Hello @sageth,
Thanks for writing to us.
I am not replicating this from my end as shown here:https://share.getcloudapp.com/xQuR0R6G.
I request you send us a short video reproducing the issue so that we can see whether we are missing something.
Looking forward to hearing from you.
Forum: Reviews
In reply to: [Spectra Legacy – Gutenberg Blocks] Collapsible table of content not worksHi @alidarknaster,
Thanks for writing back.
I am able to see this issue from your site however I am not able to replicate this issue, I request you create a support ticket from here:https://wpspectra.com/support/, so that the dev team can assist further.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Selecting multiple blocks freezes pageHi @cmerrick,
Thanks for writing back.
To help you even better I’d request you create a ticket from here:https://wpspectra.com/support/ so that our support team can help you better.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Set custom width to Container blockHello @manx89,
Thanks for writing back.
I am so sorry for the confusion, I believe you may not be getting clarity from my explanation, so I made a brief screencast explaining how you can make these changes.
Please let me know whether this gives clarity.
If not please let us we will ne happy to dig in abit further.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] review block problemHello @adham669,
Thanks for writing to us.
Can you please try adding the following CSS in the Additional CSS section:
.uagb_review_block .uagb_review_average {
margin-top: 14px;
}Hope this helps.
Please let us know how this goes.
Hi @wickedcricket,
Thanks for writing to us.
I am not replicating this on my end as shown here: https://share.getcloudapp.com/2NubRv14.
I request you debug as follows:
Please update to Spectra version 2.3.5 After updating, please be sure to regenerate the assets. We do this automatically after the plugin is updated, but just to be sure, go to “Spectra > Settings > Asset Generation > Regenerate Assets” and press the button.
Also, empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2.
Hope this helps.
Please let me know how this goes.Hello @shelbmathews ,
Thanks for writing to us.
I see you already created a support ticket and we already responded to the ticket. Please allow us carry on from the support platform to assist with this issue.
Please let us know whether you have any other queries.
Regards.
Judith.
Hello @meltra,
Thanks for writing to us.
The Spectra plugin has its spacing set from Settings > Spectra > Settings > Editor options.
There are cases where the theme options overrides Spectra settings however globally the spacing is inherited from the Spectra dashboard.
Please let us know whether you have any other queries, we’ll be happy to help.
Regards.
Judith.
Hello @jscheller,
Thanks for writing to us.
I am afraid this is not an issue you are reproducing as shown here:https://share.getcloudapp.com/2NubR22Y.
This may be related to the cached version of your website. Try clearing all of your caches – keep in mind that you should clear both your website cache and your browser cache, as well as your server cache as sometimes your host may provide a server caching, or you might be using a content delivery network (CDN).
Please let me know how it goes.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] review block problemHello @adham669,
Thanks for writing to us.
Can you please try adding the following CSS in the Additional CSS section:
.uagb_review_block .uagb_review_average_stars {
margin-top: 0px;
}Hope this helps.
Please let us know how this goes.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Container background image sizeHello @soktherat,
It’s been long since we heard from you. I am going ahead to mark this as resolved.
Please feel free to let open a new thread in case of any other queries.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Option to always load Spectra CSS/JSHello @rebelc0de,
It’s been long since we heard from you. I am going ahead to mark this as resolved.
Please feel free to let open a new thread in case of any other queries.
Regards.
Judith.
Hello @donbowman,
It’s been long since we heard from you. I am going ahead to mark this as resolved.
Please feel free to let open a new thread in case of any other queries.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Spectra + FSEHello @giorgosm,
It’s been long since we heard from you. I am going ahead to mark this as resolved.
Please feel free to let open a new thread in case of any other queries.
Regards.
Judith.
Forum: Plugins
In reply to: [Spectra Legacy – Gutenberg Blocks] Need lightweight version ?Hello @banijadev,
It’s been long since we heard from you. I am going ahead to mark this as resolved.
Please feel free to let open a new thread in case of any other queries.
Regards.
Judith.