BSF - Judith Pete

Hi @antcrescendo ,

Thanks for writing to us.

I am afraid we don’t have these features with Spectra options at the moment, however, I would love to take this as a suggestion. I will indeed convey your feedback to our concerned developers. We are always keen to listen to our customers and receive their feedback. It is the best way to improve our products and services and maintain our client’s satisfaction. 🙂

I’ll put forward your thought about this to our team, and if feasible, we will try to improve the scenario in our future updates.

If you have any further queries, please don’t hesitate to contact us.

Hi @moresomalia.

Thanks for writing to us.

I am not reproducing the issue on my end as shown here : https://share.getcloudapp.com/llu7eXmm. Please let me know whether I am missing something.

Looking forward to hearing from you.

Hi @oduser,

Thanks for writing to us.

I am afraid this is not an issue we are replicating on our end as shown here : https://share.getcloudapp.com/Kou9R9y6.

I would request you try debugging as follows:

After updating, please be sure to regenerate the assets. We do this automatically after the plugin is updated, but just to be sure, go to “Spectra > Settings > Asset Generation > Regenerate Assets” and press the button.

Also, empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2.

Hope this helps.
Please let me know how this goes.

Hello @vivianfernandes,

We are glad that you are having a great experience with our plugin.

It is always our pleasure to render good customer support service to amazing customers like you, and we will continue to do so. We do everything we can to help, and we are happy that you found our support helpful today.

By the way, I was wondering if you might be able to help us as well. If you don’t mind, I’d appreciate it if you could give Spectra a 5-star through our profile on W.org and tell others how you feel about it.

This would help other users make a comfortable decision while choosing the theme and be assured of our support.

Please spare the time to let me know if/when you leave the review so I can say my thank you!

Hi @vivianfernandes,

Thanks for writing back.

The headings you are using are not our Spectra heading blocks, those are core Gutenberg Headings blocks.
I request you use our heading blocks so that we can easily support any issues around it.

Please refer to this article: https://wpspectra.com/docs/spectra-heading-block/.

Please feel free to contact us in case of any other queries.

Hi @bramokki,

Thanks for writing to us.

I am not replicating this issue on my end as shown here : https://share.getcloudapp.com/Z4unGWWK,

Please try debugging as follows:

Please update to Spectra version 2.4.2 . After updating, please be sure to regenerate the assets. We do this automatically after the plugin is updated, but just to be sure, go to “Spectra > Settings > Asset Generation > Regenerate Assets” and press the button.

Also, empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2.

Hope this helps.
Please let me know how this goes.

Hi @letti,

Thanks for writing to us.

I am afraid we don’t have this feature with Spectra options at the moment, however, I would love to take this as a suggestion. I will indeed convey your feedback to our concerned developers. We are always keen to listen to our customers and receive their feedback. It is the best way to improve our products and services and maintain our client’s satisfaction. 🙂

I’ll put forward your thought about this to our team, and if feasible, we will try to improve the scenario in our future updates.

If you have any further queries, please don’t hesitate to contact us.

Hi @estebanrial,

Thanks for writing to us.

You already open a support ticket with this issue and we have already responded to it. Please follow up with the ticket for responses on this issue.

Have a good one!