jrothra
Forum Replies Created
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Thank you. 🙂 I got the email and have subsequently posted the info the forum you mentioned on GitHub. TY!
I submitted a generic support ticket, but based on the runaround I’m getting, I’m not optimistic.
I went to Support and tried to submit a ticket. However, Facebook for WC is not an option (I tried searching, and it never came up). The only extensions listed are:
Mobile App
Klarna
PayPal Powered by Braintree
ShipStation Integration
ShippingEasy
Stripe
TradeGecko
WooCommerce Shipping
WooCommerce TaxamoNow what?
- This reply was modified 7 years, 8 months ago by jrothra.
Not resolved.
According to Facebook, they do not support this plugin. Thus, WC says see FB. FB says see WC. Someone needs to end this loop.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLsOkay, following your advice (except for Storefront), here’s what I discovered:
Apparently the “Title” of the audio file (which is not the same as the file name or the URL) is causing the conflict. Here’s how I discovered it.
Test 1
Created a product called “First Sample Test Product JLR” (to ensure uniqueness). No -2 in the URL.I clicked “Add product image” and uploaded to files: an MP3 and a JPG (following the naming pattern described in my previous post). I put the JPG in the Product Image and added the MP3 to the short description. I clicked “Save draft” and the -2 showed up.
Test 2
As with test 1, I created the product, calling this one “Next Sample Test Product JLR.” However, I saved the draft before doing any media uploads. No -2 in the URL.I then opened the media library in a new tab and uploaded the JPG. Then added it to the Product Image and clicked “Save draft.” No -2 in the URL.
I returned to the tab with the media library and uploaded the MP3. Going back to the product, I added the MP3 into the short description. I clicked “Save draft” and the -2 showed up.
Thus, it seems the “Title” of the audio file (not the file name or the URL) is conflicting with the URL of of the product. This doesn’t make sense to me since the URL names are different.
- This reply was modified 7 years, 8 months ago by jrothra.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLsI’ve tried countless tests, with and without all plugins deactivated (keeping WooCommerce only). The -2 still happened. It doesn’t occur all the time, though. If I create a product called, “This is my test product” then there’s no -2. However, when I use the actual titles, the -2 shows up.
The only place I can find a hint of a possible conflict is with media. Here’s why: products include the following:
Product Listing in the Store
Product Image
Sample Audio FileThe file name for each is different. For example, my latest product, “In Christ Alone”
Product Listing
File Name: n/a
Title: In Christ Alone
URL: https://www.johnrothra.com/store/devotionals/in-christ-alone-2/Product Image
File Name: In-Christ-Alone-John-14-vv-1-7.jpg
Title: In Christ Alone – John 14 vv 1-7
URL: https://www.johnrothra.com/wp-content/uploads/2018/08/In-Christ-Alone-John-14-vv-1-7.jpgSample Audio File
File Name: In-Christ-Alone-John-14-vv-1-7-Sample.mp3
Title: In Christ Alone
URL: https://www.johnrothra.com/wp-content/uploads/2018/08/In-Christ-Alone-John-14-vv-1-7-Sample.mp3While the title of the audio file (which is not the same as the URL or file name) is the same as the product listing (which is in the URL), it shouldn’t be a conflict because (1) it’s media and (2) the URLs differ.
For the one above, I uploaded the media files first. I’ll test by uploading them after creating a product name.
- This reply was modified 7 years, 8 months ago by jrothra.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLsWhat is Storefront? Is it a theme or plugin? I use OceanWP for my theme.
That would be fine except the plugin is from WooCommerce. It’s your own product.
https://woocommerce.com/products/facebook/So, you don’t support your own products?
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLs@riaanknoetze & @harishanker —
Y’all said, “The ‘-2’ is typically used to separate it from other posts with the same title (not necessarily products, it could be pages or blog posts as far as I know).”
However, WC is adding this -2 to products even when there are NO posts, pages, or other products with the same name. So, that’s not the cause. For example, when I created “The Gospel in 1 Minute,” that title was completely unique to my site. Yet, WC added -2 to it because … well, I have no idea why.
This is irritating and infuriating at this point.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLs@harishanker – you asked for the details. I provided it. Now you’ve gone silent, but the problem persists. What’s going on?
- This reply was modified 7 years, 8 months ago by jrothra.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLsTried creating a new product today. There is NO other product by that name. I’ve NEVER created a product by that name. Yet, WooCommerce is adding -2 again.
This is starting to anger me!
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLsOh, BTW, @lorro, thank you so much for helping me with this. 🙂
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLsOh, I just now thought of something. I do use the free WC extension “Facebook for WooCommerce.” I just updated it this afternoon, which was between the time I uploaded the last real product (https://www.johnrothra.com/store/devotionals/the-gospel-in-one-minute-2/) and all of my six tests today.
I wonder if that extension was the culprit?
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Adds “-2” in all Product URLsOkay, another test.
Test 1
I uploaded an image with the following name using the same naming pattern I’ve used before:
YouTube Devos – Test the Store SystemI then created a new product with the name “Test the Store System.” I went through the same process I’ve used before.
Result: no “-2”
This makes me think that it’s not pulling from the image file name or the image URL to create a duplicate. So I reverse the order.
Test 2
I created a product called “Another Test of System” following the method I’ve used many times. For the product image, I clicked to add it, them uploaded an image file called “YouTube Devos – Another Test of System.” I saved as draft, published.Results: No “-2” added.
So, that’s 6 new products, the last two using the same method I’ve used before. Yet none are creating duplicates. Odd.
