jonthedweeb
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Forum: Plugins
In reply to: [WooCommerce] Stripe Card details fields appear twiceHi Juan
Thanks for your help. Here are the reports:
Thanks, Jon
### WordPress Environment ### WordPress address (URL): https://www.accendolab.co.uk Site address (URL): https://www.accendolab.co.uk WC Version: 5.9.0 REST API Version: ✔ 5.9.0 WC Blocks Version: ✔ 6.1.0 Action Scheduler Version: ✔ 3.3.0 WC Admin Version: ✔ 2.8.0 Log Directory Writable: ✔ WP Version: 5.8.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.31 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 2500 cURL Version: 7.65.0 OpenSSL/1.0.2k-fips SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.14-MariaDB-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.9.0 WC Database Prefix: 25_ Total Database Size: 94.48MB Database Data Size: 58.61MB Database Index Size: 35.87MB 25_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB 25_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB 25_woocommerce_order_items: Data: 1.52MB + Index: 0.72MB + Engine InnoDB 25_woocommerce_order_itemmeta: Data: 10.52MB + Index: 11.55MB + Engine InnoDB 25_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB 25_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 25_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 25_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_actionscheduler_actions: Data: 1.52MB + Index: 0.77MB + Engine InnoDB 25_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_actionscheduler_logs: Data: 1.52MB + Index: 0.36MB + Engine InnoDB 25_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_comments: Data: 2.52MB + Index: 1.11MB + Engine InnoDB 25_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_options: Data: 3.30MB + Index: 0.22MB + Engine InnoDB 25_postmeta: Data: 19.55MB + Index: 14.06MB + Engine InnoDB 25_posts: Data: 5.52MB + Index: 0.58MB + Engine InnoDB 25_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB 25_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 25_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB 25_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_wc_customer_lookup: Data: 0.39MB + Index: 0.31MB + Engine InnoDB 25_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 25_wc_order_coupon_lookup: Data: 0.08MB + Index: 0.11MB + Engine InnoDB 25_wc_order_product_lookup: Data: 1.52MB + Index: 1.11MB + Engine InnoDB 25_wc_order_stats: Data: 0.42MB + Index: 3.42MB + Engine InnoDB 25_wc_order_tax_lookup: Data: 0.17MB + Index: 0.16MB + Engine InnoDB 25_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB 25_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_wc_zapier_history: Data: 0.14MB + Index: 0.00MB + Engine InnoDB 25_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_wpmailsmtp_debug_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB 25_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_wpml_mails: Data: 8.52MB + Index: 0.00MB + Engine InnoDB 25_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 25_yoast_indexable: Data: 0.20MB + Index: 0.19MB + Engine InnoDB 25_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 25_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB 25_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 25_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 66 cookielawinfo: 6 employees: 6 faq: 15 nav_menu_item: 7 oembed_cache: 8 page: 13 post: 14 product: 9 product_variation: 18 revision: 317 seedprod: 2 shop_coupon: 14 shop_order: 6277 shop_order_refund: 214 testimonial: 3 wpforms: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (23) ### Artbees Themes Captcha: by Jose Rodriguez – 1.0 Booster Plus for WooCommerce: by Pluggabl LLC – 5.4.8 Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.6.0 GDPR Cookie Consent: by WebToffee – 2.0.6 Disable Gutenberg: by Jeff Starr – 2.5.1 Google Tag Manager for WordPress: by Thomas Geiger – 1.13.1 Go Live Update Urls: by OnPoint Plugins – 6.3.3 Site Kit by Google: by Google – 1.45.0 Header and Footer Scripts: by Digital Liberation – 2.2.1 WPBakery Page Builder (Modified Version): by Michael M - WPBakery.com – 6.5.0 Jupiter Core: by Artbees – 1.0.2 Jupiter Donut: by Artbees – 1.1.0 WooCommerce PDF Invoice, Packing Slips, Delivery Notes & Shipping Labels: by WebToffee – 2.8.5 Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.4 WooCommerce Stripe Gateway: by WooCommerce – 5.7.0 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.4 WooCommerce Zapier: by OM4 Software – 2.2.2 WooCommerce: by Automattic – 5.9.0 WordPress Importer: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 17.6 WP Mail Logging: by Wysija – 1.9.9 Smush: by WPMU DEV – 3.9.2 WPForms Lite: by WPForms – 1.7.1.1 ### Inactive Plugins (2) ### Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.3 WP Mail SMTP: by WPForms – 3.2.1 ### Must Use Plugins (1) ### StackCache: by Stack CP – ### Settings ### API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #5503 - /order-online/ Basket: #5504 - /basket/ Checkout: #5505 - /checkout/ My account: #5506 - /my-account/ Terms and conditions: #5475 - /terms-of-service/ ### Theme ### Name: Jupiter Version: 6.8.0 Author URL: http://themeforest.net/user/artbees Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: jupiter/woocommerce/archive-product.php jupiter/woocommerce/checkout/terms.php jupiter/woocommerce/content-product.php jupiter/woocommerce/loop/add-to-cart.php jupiter/woocommerce/loop/loop-end.php jupiter/woocommerce/loop/loop-start.php jupiter/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0 Outdated Templates: ❌ Learn how to update ### Action Scheduler ### Complete: 1,434 Oldest: 2021-10-19 07:57:49 +0100 Newest: 2021-11-18 08:32:56 +0000 Pending: 7 Oldest: 2021-11-18 13:41:51 +0000 Newest: 2021-11-24 10:41:59 +0000 ### WooCommerce Zapier ### Database Version: ✔ 13 Detailed Logging Enabled: No Legacy Mode Disabled: ✔ Yes SSL: ✔ Yes REST API Authentication Key(s): ❌ 0 Task History Record Count: ✔ 580 Webhook #70: Zapier #subscription:3480493 - Status: active - Trigger: order.created - Delivery Count (Last 30 Days): 580 Webhook #37: Zapier #117719315 - Status: disabled - Trigger: order.created - Delivery Count (Last 30 Days): 0 Webhook #28: Zapier #117513381 - Status: disabled - Trigger: order.created - Delivery Count (Last 30 Days): 0 Webhook #2: Zapier #117513381 - Status: disabled - Trigger: order.created - Delivery Count (Last 30 Days): 0 ### Status report information ### Generated at: 2021-11-18 08:43:18 +00:00Logs:
2021-11-01T01:28:46+00:00 CRITICAL Uncaught Error: Class 'Smush\Core\Configs' not found in /home/sites/14a/1/10ba5d19ea/public_html/wp-content/plugins/wp-smushit/core/class-rest.php:102 Stack trace: #0 /home/sites/14a/1/10ba5d19ea/public_html/wp-includes/class-wp-hook.php(303): Smush\Core\Rest->register_configs_route(Object(WP_REST_Server)) #1 /home/sites/14a/1/10ba5d19ea/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #2 /home/sites/14a/1/10ba5d19ea/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #3 /home/sites/14a/1/10ba5d19ea/public_html/wp-includes/rest-api.php(537): do_action('rest_api_init', Object(WP_REST_Server)) #4 /home/sites/14a/1/10ba5d19ea/public_html/wp-includes/rest-api.php(363): rest_get_server() #5 /home/sites/14a/1/10ba5d19ea/public_html/wp-includes/class-wp-hook.php(303): rest_api_loaded(Object(WP)) #6 /home/sites/14a/1/10ba5d19ea/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #7 /home/sites/14a/1/10ba5d19ea/public_html/wp-includes/pl in /home/sites/14a/1/10ba5d19ea/public_html/wp-content/plugins/wp-smushit/core/class-rest.php on line 102Forum: Plugins
In reply to: [Export and Import Users and Customers] An unknown error has occurred!Hi @webtoffee – Is that only for premium customers? I only have the free version
Forum: Plugins
In reply to: [Export and Import Users and Customers] An unknown error has occurred!Hi. Sorry to hijack this post but for some reason, I can’t create a new post, but I have exactly the same problem. Although a much smaller number (about 1500) of entries to import. It successfully imports 10, then I get an unknown error message. The is nothing in either the Woocommerce fatal error log or the host’s error log. And weirdly, I find after the failure, I get logged out of admin and logged in as one of the last imported users! Any ideas?
ThanksThanks Roch
OK, I’ll probably go with the manual metrics for now – thanks for the suggestion
Cheers
Jon
Viewing 4 replies - 1 through 4 (of 4 total)