john
Forum Replies Created
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Hi there,
Sorry about the issue.
In this case, we will be proving a permanent fix to this issue soon enough. In the meantime, I would recommend that you submit this as a support query here: https://simplecalendar.io/contact/ for assistance on how to temporarily resolve this since this is a topic involving the pro version of the plugin and support for commercial products is not provided here.
Kind Regards,
John
Hi there,
Sorry about the issue.
In this case, we will be proving a permanent fix to this issue soon enough. In the meantime, I would recommend that you submit this as a support query here: https://simplecalendar.io/contact/ for assistance on how to temporarily resolve this.
Kind Regards,
John
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Hide RoomsHi there,
Thanks for the update about this.
Our team will review this and determine if it is a feature that we can add in the near future.Kind Regards,
John
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Hide RoomsHi there,
Thanks for reaching out to us.
With respect to your question here, unfortunately the plugin does not provide a way to re-format the location by default. I would suggest adding the detailed request here: https://github.com/Xtendify/Simple-Calendar/issues as a feature for further review.
I hope this helps.
Kind Regards
John
Hi there,
Thanks for sharing this information.
In this case, I was in a position to replicate this issue. I have gone ahead and reported this issue so that it is looked into. You can follow up on this here: https://github.com/Xtendify/Simple-Calendar/issues/424 .
Apologies for the inconvenience caused.
Kind Regards,
John
Hi there,
Thanks for reaching out to us.
With respect to your question here, I’m afraid this involves the pro version of the plugin. Commercial products are not supported here. I would recommend reaching out to the support team here: https://my.staxwp.com/ .
I hope this helps.
Kind Regards,
John
Hi there,
Thanks for reaching out to us and sorry for the late reply.
In regards to your question here, I’m afraid this is a presales related question. Presales topics are not handled within this forum. I would recommend reaching out to the team here: https://my.staxwp.com/ for assistance with this.
I hope this helps.
Kind Regards,
John
Hi there,
Sorry about this issue.
In this case, we are actually aware of this issue as bit was previously brought forth in this forum and we have notified the development team about it.
Our team will be looking into providing a permanent fix to this.
Kindly bear with us in the meantime.
Regards,
John
Forum: Plugins
In reply to: [BuddyPress Builder for Elementor - BuddyBuilder] Bug in PRO plugin.Hi there,
Sorry for the issue here.
In relation to this, the query here involves the pro version of the plugin. Commercial products are not supported here. I do however believe the support team has reached out in regards to the issue.
Should you have any questions, please feel to reach out to the support team from here: https://my.staxwp.com/.
Kind Regards,
John
- This reply was modified 3 years, 2 months ago by john.
Hi there,
Thanks for keeping in touch with us.
In this case, I do not seem to replicate this issue form my end. Could you kindly ensure that:- You have installed the Google Calendar app within your mobile device
- The signed in account within the app is that one you are using within your Calendar or else ensure that you enable syncronization of calendars within your app
I hope this gets to help.
Kind Regards,
John
Hi Daniel,
Thanks for reaching out to us.
With respect to your query here, kindly ensure that you update the plugin to the latest version 3.1.42.
Let us know how it goes.
Kind Regards,
John
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Date formatHi there,
Thanks for reaching out to us.
With respect to the query here, please carry out the following:
– Ensure that you have properly filled in the format– Clear your calendar cache from as well as the site cache
Let us know how it goes.
Kind Regards,
John
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Grid view display by defaultHi there,
Thanks for keeping in touch with us.
in this case, unfortunately as for now we have not added compatibility with various block plugins such as Kadence hence we are not in a position to guarantee full compatibility with these. We can however consider adding this compatibility in the future.
Should you have any questions, please do let us know.
Kind Regards
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Issue on Simple CalendarHi there,
Thanks for reaching out to us.
With respect to the issue here, please try obtaining a new Google API key. Once this is done, ensure that you set a public calendar within the calendar ID section.
Let us know how it goes.
Kind Regards
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] latest event widgetHi there,
Thanks for reaching out to us.
With respect to your question here, unfortunately as it currently stands we do not have a widget with this specific functionality. I would suggest this as a request here: https://github.com/Xtendify/Simple-Calendar/issues .
I hope this helps.
Kind Regards