Joel
Forum Replies Created
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Hello,
Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.
To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.
Please note that as per WordPress.org guidelines, commercial product support isn’t provided on this platform.
I appreciate your understanding.We are wishing you a pleasant day ahead.
Kind Regards,
Hello,
Thank you for reaching out to Elementor. We are glad to hear you solved the issue.
Your trust and loyalty mean the world to us. We are here for you, today and always.
We wish you a wonderful day/night.
Kind regards,
Forum: Plugins
In reply to: [Elementor Website Builder - more than just a page builder] Checkbox limitHello,
Thanks for reaching out!
There are a couple of issues in your jQuery code:
- The quotes around
.elementor-form input[type=checkbox]and.elementor-form input:checkedare incorrect. Replace the curly quotes (“ ”) with straight quotes (” “) in your jQuery selectors. - Make sure your JavaScript code is wrapped in
<script>tags if you are adding it directly in yourfunctions.phpfile.
Here’s the corrected version of your jQuery code:
Make sure to add this code inside
<script>tags if you are including it directly in yourfunctions.phpfile.jQuery(document).ready(function($) { var checks = $(".elementor-form input[type='checkbox']"); var max = 3; for (var i = 0; i < checks.length; i++) { checks[i].onclick = selectiveCheck; } function selectiveCheck(event) { var checkedChecks = $(".elementor-form input:checked"); if (checkedChecks.length >= max + 1) { event.preventDefault(); // You can add a message here to inform the user that only 3 options are allowed. // For example: alert("You can only select up to 3 options."); } } });Ensure that there are no JavaScript errors or conflicts with other scripts on your WordPress site, as these can sometimes interfere with your custom jQuery code.
Please note: that we don’t provide any support for custom codes. This was an exception. The code above is just an example; you probably would want to change something. In such a case, we can’t provide you with any help.
However, we invite you to join our Facebook Elementor Community, and check with our users for any recommendations that may have worked for them.
Wishing you a great day!
Kind Regards,Hi there,
As I mentioned, it is a database-related error. Anyway, Elementor Beta versions are considered unstable. Please try to roll back to a previous stable version in both those plugins. Tutorial: Revert To Release From Developer Edition.If, after the rollback, you have continued to experience the same issue, try to use the WP-Sweep plugin to clear the database.
Have a fantastic day/evening.
Kind Regards,
Hello,
Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.
To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.
Please note that as per WordPress.org guidelines, commercial product support isn’t provided on this platform.
I appreciate your understanding.We are wishing you a pleasant day ahead.
Kind Regards,
Hello,
Thank you for reaching out to Elementor. We’re here to help you with the issue you’re experiencing regarding missing galleries on your website.
From your description, it appears that the galleries you’ve created using Elementor are not displaying, and you’ve confirmed that it’s not related to other plugins. Given the information provided, this issue may be related to caching, especially if you’re using the LiteSpeed Cache plugin.
Screenshot: https://prnt.sc/TOQcWC25dhL6.
Here are some steps you can take to troubleshoot and resolve this issue:
1. Clear LiteSpeed Cache:
Sometimes, caching plugins can cause display issues. Please follow these steps to clear the LiteSpeed Cache:
a. Go to your WordPress dashboard.
b. Navigate to “LiteSpeed Cache” in the left sidebar.
c. Click on the “Purge All” button to clear the cache completely.
d. Once the cache is cleared, try loading your galleries again to see if they appear as expected.
2. Disable LiteSpeed Cache (Temporary):
To determine if the LiteSpeed Cache plugin is causing the issue, you can temporarily deactivate it and see if your galleries appear correctly. Here’s how to do it:
a. Go to your WordPress dashboard.
b. Navigate to “Plugins” in the left sidebar.
c. Locate the “LiteSpeed Cache” plugin and click on “Deactivate.”
d. Check your galleries to see if they are now visible. If they are, the issue may be related to LiteSpeed Cache settings.
3. Adjust LiteSpeed Cache Settings:
If you’ve confirmed that LiteSpeed Cache is causing the issue, you can try adjusting its settings to ensure it’s not conflict with Elementor galleries. Check if specific caching settings related to JavaScript or CSS optimization might be affecting the gallery display. Experiment with these settings and clear the cache again after each change.
4. LiteSpeed Cache Support:
If none of the above steps resolves the issue, we recommend contacting LiteSpeed Cache’s support or community forums. They can provide specific guidance on configuring the plugin to work seamlessly with Elementor galleries.
Please take a backup of your website before making any significant changes, and ensure you have the latest version of both Elementor and LiteSpeed Cache installed.
Best regards,
Hello,
Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.
To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.
Please note that as per WordPress.org guidelines, commercial product support isn’t provided on this platform.
I appreciate your understanding.We are wishing you a pleasant day ahead.
Kind Regards,
Forum: Plugins
In reply to: [Elementor Website Builder - more than just a page builder] I got fatal errorHello,
Thank you for reaching out to Elementor.
The error message you provided indicates that the PHP memory limit for your WordPress website has been exceeded. Please check the Elementor’s system requirements.
However, to fix this, you can try the following steps:
1. Increase PHP Memory Limit:
You can increase the PHP memory limit by editing your site’s wp-config.php file. Here’s how:
a. Access your website’s files using an FTP client or cPanel File Manager.
b. Locate the wp-config.php file in your WordPress root directory.
c. Add the following code just before the line that says “That’s all, stop editing! Happy blogging.”
define(‘WP_MEMORY_LIMIT’, ‘256M’);
This code increases the memory limit to 256 megabytes. You can adjust the value to a higher number if necessary.
d. Save the wp-config.php file and upload it back to your server.
2. Check for Plugin or Theme Conflicts:
Sometimes, conflicts with other plugins or themes can lead to memory issues. To determine if this is the case, follow these steps:
a. Deactivate all plugins except Elementor.
b. Switch to a default WordPress theme like Twenty Twenty-One.
c. Check if the error is still present. If it’s gone, reactivate your plugins and theme one by one to identify the one causing the issue.
3. Contact Your Hosting Provider:
If increasing the PHP memory limit and checking for conflicts doesn’t resolve the issue, it’s possible that your hosting provider has imposed a memory limit that cannot be exceeded. In this case, you should contact your hosting provider and ask if they can increase the memory limit for your website.
We hope these steps help you resolve the memory exhaustion issue. If you have any further questions or encounter any difficulties, please don’t hesitate to reach out to us for additional assistance.
Best regards,
Hey there,
Thank you for your message. We’ve aided many users with similar concerns and are eager to assist you. If you’re an Elementor Pro user, kindly refer to our dedicated Pro support here: (https://elementor.com/help/how-to-submit-a-support-ticket/).
Please contact us through ‘My Elementor’ (https://elementor.com/contact/) for prompt attention.
Also, keep in mind that commercial product queries must be addressed here per WordPress.org’s guidelines (https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
Your cooperation is deeply appreciated.
Hope your day goes well!
Cheers,
Hello,
Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.
To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.
Please note that as per WordPress.org guidelines, commercial product support isn’t provided on this platform.
I appreciate your understanding.We are wishing you a pleasant day ahead.
Kind Regards,
Hello,
Thanks for reaching out! We’ve previously resolved similar concerns for many users and are ready to help you. If you have Elementor Pro, do refer to our specialized Pro support here.
To get quicker help, please get in touch with us via ‘My Elementor‘, and we’ll be on it right away.
Be reminded that according to WordPress.org’s guidelines, we can’t offer support for commercial products here. Thanks for your patience and understanding.
Wishing you a great day!
Kind Regards,Forum: Plugins
In reply to: [Elementor Website Builder - more than just a page builder] Picture oppacityHey there,
Thank you for reaching out. I hope you are doing well.
I researched on your website it contains an opacity of 1.
Screenshot: https://prnt.sc/_UFs4VpwbF6S.
Please check the image widget setting in Style; the opacity option is 0.
Screenshot: https://prnt.sc/NYT-4Z5ygwj0.
I hope this helps. Thanks and have a wonderful day!
Kind Regards,
Hello,
Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.
To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.
Please note that as per WordPress.org guidelines, commercial product support isn’t provided on this platform.
I appreciate your understanding.We are wishing you a pleasant day ahead.
Kind Regards,
Hey there,
Thank you for reaching out. I’m sorry to hear that you are having this experience. I cannot provide the specified solution without viewing the website in detail and entering the WordPress dashboard. On your side, you can try the following:Plugin Conflicts: Other plugins can sometimes conflict with Elementor. Deactivate other plugins one by one to see if any are causing the issue.
Update Everything: Ensure WordPress, your theme, and all plugins are up to date.
Saving the permalinks: Try re-saving the permalinks and see if that makes any difference.
Enable the switch front-end editor loader method. You can find it in the settings of Elementor in your WordPress Dashboard (see the screenshot below). Enable this option and check if it solved the issue.
More reference: Troubleshooting Layout Issues
Contact Support: If all else fails, and you are an Elementor Pro user, please use our dedicated Pro support.
To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.
Please note that as per WordPress.org guidelines, commercial product support isn’t provided on this platform.
I appreciate your understanding.We are wishing you a pleasant day ahead.
Kind Regards,
Hi there,
Elementor is a building plugin and does not have that translation feature. However, you can use AI to translate. If you want your website to be multi-language, you must integrate other plugins with this feature.
Have a great day. - The quotes around