Jelena

@dleigh Just a quick reminder — have you had a chance to ask the MapSVG developer if they can provide the specific CSS selectors from our styles that are causing the issue, please? We’re about to release a patch and would like to address this if necessary.

Many thanks in advance.

@jharkhandlabofficialyt , here’s the link to post it:
https://wordpress.org/support/forum/miscellaneous/#new-topic-0

Hi,

Sorry to hear about the troubles you are having.

Shield will alert you when files get modified or new files are added (not part of your original core, plugin, theme installation files) and can keep repairing modified files automatically for you to ensure that it doesn’t contain any malicious code any longer.

We go into the all details in the Shield’s scans guide here.
(Malware, and Vulnerabilities scans are available for premium members only)

Please note that, due to the conditions set on the WordPress.org forums, we can’t discuss premium options here. But you can get quick help and advice from the Shield community by joining our Facebook group here. Or, contact us directly here.

So Shield can help but to stop malware from recurring, you’ll need to find the source of the problem. Malicious code can get in even on the server-side. Or, maybe this malvertising is in your theme files, e.g., ‘footer.php’ (just guessing).

Security, unfortunately, is an ongoing process and requires us to audit our sites regularly and to pay close attention to alerts sent from Shield. Shield will identify the issues as they arise and provide the mechanism to lock down a site and keep it as secure as possible, but often it can require more in-depth investigation to resolve the issue.

If you’ve removed this malware from your WordPress site but it keeps reappearing, it indicates that there might be an underlying issue or vulnerability that needs to be addressed. You’ll need to identify the source of reinfection and how this malware gets in.

Dealing with recurring infections can be challenging but it’s not impossible to do so. Here are some steps we highly recommend you to take to address the issue:

Security Audit: https://getshieldsecurity.com/blog/run-wordpress-security-audit/
27 Vulnerabilities: https://getshieldsecurity.com/blog/wordpress-security-vulnerabilities/

I understand there’s quite a bit to go through, but please follow the guides above one step at a time.

Jelena

Hi,

We are sorry but, by the terms of this forum, we can’t offer support for our premium members through this channel.

We opened a support ticket for you (#5462). Email is sent to your purchase email address. Please respond when you get a chance.

Thanks in advance and sorry for the troubles.

Jelena

Hi,

Sorry to hear that.

You can try reinstalling the Shield plugin and see if the error persists.

Make sure you’re running the latest Shield v20.0.6.

Thanks,

Jelena

Hi,

Thanks for reporting this.

May I ask you to test this once more and let us know how it works now, please?

Thanks.

Hi,

Can you go to the main Config menu > Activity Log > Log To DB, and review the logging levels you have selected there, please? Make sure that the activity logging settings in Shield are properly configured to log all necessary activities you need. We have a guide on this here.

Also, do you use page cache? If yes, ensure that your caching plugin/or system isn’t caching important pages like the product page, cart, and checkout.