jenjenut233

I am one of the people that paid for the Gold cart, even though the website I’m creating is for an NPO, so it was out-of-pocket for me because I wanted them to have something reliable. bradhodges09 is right, support was super-fast after the first question (even though i was questioned as to how i was able to contact support??), but then it just went dead-silent, so I resorted to using the forums where I found no help. It’s one thing when it’s an open-source project that has bugs, and it’s something you’re developing in your spare time and you can’t get to all of the tickets in a proper amount of time, but when you’re actually charging money for it? I think people expect minimal bugs and a very good user experience. I am a software developer, so when I download an open-source project, and find a bug, I am usually okay with digging through the code, finding the issue, solving it, and posting a patch. But honestly, this product has kind of been a pain and almost not worth my time, which is sad because it definitely has the most promise/potential of the wordpress e-com solutions out there. :-/