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  • Thread Starter jeffandrose

    (@jeffandrose)

    So, it appears that i fixed the problem by deleting jetpack from the plugins folder and using FTP to upload a new jetpack folder.

    Thanks,

    Thread Starter jeffandrose

    (@jeffandrose)

    I’m just looking around the c-panel and found a number of these entries in the error log:

    [29-Mar-2016 00:51:27 UTC] PHP Warning: require_once(/home2/gridless/public_html/wp-content/plugins/jetpack/class.jetpack-sync.php): failed to open stream: No such file or directory in /home2/gridless/public_html/wp-content/plugins/jetpack/jetpack.php on line 37

    [29-Mar-2016 00:51:27 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home2/gridless/public_html/wp-content/plugins/jetpack/class.jetpack-sync.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /home2/gridless/public_html/wp-content/plugins/jetpack/jetpack.php on line 37

    [29-Mar-2016 06:20:23 UTC] PHP Warning: require_once(/home2/gridless/public_html/wp-content/plugins/jetpack/functions.gallery.php): failed to open stream: No such file or directory in /home2/gridless/public_html/wp-content/plugins/jetpack/jetpack.php on line 49

    [29-Mar-2016 06:20:23 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home2/gridless/public_html/wp-content/plugins/jetpack/functions.gallery.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /home2/gridless/public_html/wp-content/plugins/jetpack/jetpack.php on line 49

    I checked, and these files were indeed missing. I copied them from the backup folder but still no luck.

    Thread Starter jeffandrose

    (@jeffandrose)

    I deleted the /home2/gridless/public_html/wp-content/advanced-cache.php file and still get an error while trying to access the login page. I then replaced the file.

    My plugins folder has no W3-total-cache folder in it. I downloaded from the W3TC website and placed the extracted folder in the plugin folder. Still the same error while trying to access login page. I have since removed the folder.

    Any thoughts?

    Thanks again.

    Thread Starter jeffandrose

    (@jeffandrose)

    Thanks for the help Ahir.

    Because I really don’t understand this stuff, could you provide a little more detail? I have found the file /home2/gridless/public_html/wp-content/advanced-cache.php through the bluehost c-panel. Am I just to delete this file? Are there any risks to this action that i could mitigate?

    I am not very confident making changes in the c-panel, any additional information would be great, thanks.

Viewing 4 replies - 1 through 4 (of 4 total)