jdm89
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Ah. Yep. I thought I updated but it was 1.2.2. Thanks for your help, it seems to be working okay now. Will mark as resolved. 🙂
Ah I should mention — I just tried it now again and if I select “Make a Monthly Contribution” the fields allowing me to set up an account appear, as they should. I am able to enter a username/pass and continue on.
But if I do not check “Make a Monthly Contribution” the button fails. Not sure if this helps you identify if it’s a configuration issue on my end or a bug.
And thank you for the quick response! I appreciate your help in resolving this quickly.
Hi Devin,
I went to the Logs section to look at Payment Errors and do not see anything from the last few days, which is when we were aware of the issue.
I did reactivate the add-on and when I look at this page http://pointofpride.org/donate in a Chrome (latest version, Version 55) Incognito window, I see the spinner and it does not submit. The spinner appears and nothing happens. Perhaps you can see the issue on your end?
Apologies — I’m trying to delete this reply. I’m going to start a new support ticket. I think I have identified my conflict, and my issue is different than the OP’s message above. Thanks.
- This reply was modified 9 years, 4 months ago by jdm89.