Jaideep Asrani

Hello @webepc,

Thank you for contacting Rank Math support.

Please confirm if you see any errors in the browser’s console after clicking on the Publish button. If not, please confirm which Schema type you have applied to the CPT.

Looking forward to helping you.

Hello @zetoun17,

Thank you for contacting Rank Math support.

The issue is related to some corrupted database entries for our plugin’s options. Please follow these steps:

1. Add the following filter to your active theme’s functions.php file:
   add_filter( "pre_update_option_rank-math-options-sitemap", function( $value, $old_value, $option ){ unset($value['exclude_roles']); return $value; }, 10, 3 );
2. Navigate to WP Dashboard > Rank Math SEO > Sitemap Settings > Author Sitemap and make any small change to the Exclude Roles option and save the settings.
3. Remove the filter from the functions.php file.

That should fix the issue. Let us know if it doesn’t.

We are here to assist.

Hello @brunoramoslara,

We are super happy that we were able to address your concerns.

Please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Hello @brunoramoslara,

Since you have already figured our the conflicting plugin, you can get in touch with their support and inform them about the issue. You can also disable the Schema module of our plugin and keep the Rank Math compatibility option of the Schema & Structured data plugin disabled to fix the issue until Schema & Structured data releases a permanent fix for this.

Please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Hello @bajlazzo,

Thank you for contacting Rank Math support.

The issue is related to the AI Link Genius module, which is a PRO feature. Providing support for paid features is not allowed in the WP.org forums. Please email our support team at support@rankmath.com, so we can assist you further.

Looking forward to helping you.

Hello,

Thank you for contacting Rank Math support.

Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard and share it with us so we can check this further.
 
Looking forward to helping you.

Hello @moemorox,

We are glad that the issue has been resolved.

Please do not hesitate to let us know if you need our assistance with anything else.

Thank you.