Jaideep Asrani

Hello @raymondtinyfrog,

We are aware of the issue and will soon release a fix for this. We will inform you once it is available. You can also keep an eye on our changelog to get notified about the latest features and updates: https://rankmath.com/changelog.

Please do not hesitate to let us know if you need our assistance with anything else in the meantime.

Thank you.

Hello @danna3,

Thank you for contacting Rank Math support.

Our plugin uses multiple SEO tests to calculate the SEO score, so making a small change can affect the score. You can check this guide to learn how our plugin generates the scores: https://rankmath.com/kb/score-100-in-tests/

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello @cdheumann,

Thank you for contacting Rank Math support.

You can delete the content inside the redirections_cache table by using the following SQL query: DELETE FROM wp_rank_math_redirections_cache;

Replace wp_ with your actual table prefix if it’s different.

However, please make sure that you don’t remove the table directly, but the content inside it only. It might make your current redirections run a little bit slower for the first time they are loaded after deleting the cached content, but won’t cause any issues on your site.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello @bajlazzo,
 
Thank you for contacting Rank Math support.
 
Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard and share it with us so we can check this further.
 
Looking forward to helping you.

Hello @bluesix,

The issue is related to some corrupted database entries for our plugin’s options. Please follow these steps:

1. Add the following filter to your active theme’s functions.php file:
   add_filter( "pre_update_option_rank-math-options-sitemap", function( $value, $old_value, $option ){ unset($value['exclude_roles']); return $value; }, 10, 3 );
2. Navigate to WP Dashboard > Rank Math SEO > Sitemap Settings > Author Sitemap and make any small change to the Exclude Roles option and save the settings.
3. Remove the filter from the functions.php file.

That should fix the issue. Let us know if it doesn’t.

We are here to assist.

Hello @tnicolai,
 
Thank you for contacting Rank Math support.
 
Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard and share it with us so we can check this further.
 
Looking forward to helping you.

Hello @southklad,

We are glad that you are now able to add the focus keyword. This should be fixed in the next update. You can keep an eye on our changelog to get notified about the latest features and updates: https://rankmath.com/changelog/

Please do not hesitate to let us know if you need our assistance with anything else in the meantime.

Thank you.

Hello @mcgeneraluser,

Thank you for contacting Rank Math support.

The size of the image is too big. You will have to make sure that the image is under 300 KB to make it work on WhatsApp and other messaging apps.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

• This reply was modified 4 months, 2 weeks ago by Jaideep Asrani.