Jade

Hi @mhastings01,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @larces,

Thanks for reaching out!

Great question. There are a couple of things to be aware of if you let your license expire:

1) The license provides access to support and plugin updates. This means that if you choose not to renew your license in the future, you’ll no longer receive updates or have access to support. However, your forms will still remain functional.

Updates are important to keep your site more secure, fix issues, and maintain code compatibility with various services. So while I would caution against keeping any out-of-date plugin on your site for too long, it’s generally not a significant issue for short periods of time.

2) All form notification emails will include an expiration notice in the footer. This is important to be aware of if you send any notification emails to customers/site users.

Please also note that if your license is still active, you can drop us a line through our contact page?

From there, our support team will be able to take a closer look at your request.

Thanks!

Hello @lfedele,

My apologies but I am not exactly sure what you meant. Do you mean some of the forms were delete after updating your form version?

Thanks, and please let us know.

Hi @goofychas,

You’re most welcome! I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @mahshidsafari,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @jorcus,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hello @mhastings01,

Thanks for providing the URL.

It looks like your theme has a CSS code that is adding those random tick boxes in the forms.

You should be able to get rid of them by adding this CSS to your site:

.wpforms-field-checkbox ul li label::before {
    display: none !important;
}

And in case it helps, here’s a tutorial from WPBeginner on how to add custom CSS like this to your site.

Hope this helps!