Ivan M
Forum Replies Created
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Forum: Plugins
In reply to: [Facebook Comments Importer] Change where comments appearHello Mirre,
This forum is actually only for free version of the plugin and moderators asked me already few times to answer on questions related to PRO version somewhere else.
Can you please contact us using our contact form here: http://wp-resources.com/support/
Thanks
Forum: Plugins
In reply to: [Facebook Comments Importer] not sure what is importingHello,
Our email maybe finished in your spam folder, but I sent you another email with plugin. Can you please check your email address.
If you have any problems with importing comments please describe the problem and I’ll gladly help.
Thanks
Forum: Plugins
In reply to: [Facebook Comments Importer] Import button not working on free versionHello Dino,
Can you please describe what exactly doesn’t work in free version, I’ll gladly check and fix the problem if exist.
I’ll answer on your questions related with PRO version by email. This support forum is only for free version.
Thanks
Forum: Plugins
In reply to: [Facebook Comments Importer] Plugin Frozen?Hello,
If your facebooks posts are connected with wordpress posts (in last column you should have ID of the connected post) then import should work.
It would be great if you can send your facebook page url and your website url, so I can check what is happening.
If you prefer to send these details privately, please contact me by email: http://wp-resources.com/support/
Thanks
Forum: Plugins
In reply to: [Facebook Comments Importer] Clone of this pluginHello Peter,
I’m not sure what is the situation with this other plugin, but as I can see it is not longer maintained.
Related with your import problem, can you please contact me by email and send me more details (your website url, facebook page url) so I can check what is happening.
you can contact me here: http://wp-resources.com/support/
Thanks
Forum: Plugins
In reply to: [Facebook Comments Importer] Avatar pixelatedHello fontaineber,
Can you please contact me related with PRO version by email: http://wp-resources.com/support/
This forum is only for basic version of the plugin.
Thanks
Forum: Plugins
In reply to: [Facebook Comments Importer] Avatar pixelatedHello,
Please update plugin to version 2.3, problem should be fixed there.
Thanks
Forum: Plugins
In reply to: [Facebook Comments Importer] Images through httpsHello,
For now you can do small change on your code, just open FBcomments.class.in file, and in line 34 change this line
$img = "http://graph.facebook.com/" . $fb_id . "/picture";to
$img = "https://graph.facebook.com/" . $fb_id . "/picture";In the next version we will implement option for this.
Thanks
I believe this problem is solved by email, problem was in access token and it is solved by generating new one.
Forum: Plugins
In reply to: [Facebook Comments Importer] Import time is ahead of real time by hoursHello Britt,
This problem can appear only in case if your website timezone is not the same as time on facebook. Our plugin can pull only date returned from facebook API.
If you want, you can contact me by email so I can take a closer look at your website, maybe we can implement some hack that will solve this problem.
http://wp-resources.com/support/
Thanks, Ivan
Forum: Plugins
In reply to: [Facebook Comments Importer] the plugin is not working since 3 monthsHello amourdecuisine,
I believe we solved this problem already by emails. This can happen only with pro version (because app authorizing is not necessary in free). But this is not support forum for PRO version, so it is solved by email.
Forum: Reviews
In reply to: [Facebook Comments Importer] Great tool with fast supportHello amourdecuisine,
Can you please contact me here http://wp-resources.com/contact-us/
I’ll gladly try to helpIvan
Hello,
In case if comments are imported to database, but not visible in front end, problem is probably related with template. Can you please check do you see comments created directly on your site (not imported with plugin).
It would be great if you can give me one URL example where comments should be visible on your website. If you prefer to send link privately, you can contact me here: http://wp-resources.com/support/
Thanks
Forum: Plugins
In reply to: [Facebook Comments Importer] Facebook Comments Importer PRO not workingWe are answering on all support question in less than 24 hours. In pro version of plugin is our support contact email, but in some cases for users are probably easier to create ticket here.
@sancarlosinteractive
Please, if you still did not, contact us from our website and we will gladly help you with your problem http://wp-resources.com/support/Thanks, Ivan
Forum: Plugins
In reply to: [Facebook Stream] Stream of a Facebook Group?Hello,
In your shortcode, as fb_page_id parameter you have to enter only facebook pag ID, not entire URL. For example, if your facebook page is https://web.facebook.com/WordPress/, then facebook page ID is only “WordPress”
Also, here is great site where you can check each facebook page/group/profile ID – https://lookup-id.com/
Thanks, Ivan