ITRO Team
Forum Replies Created
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Forum: Plugins
In reply to: [ITRO Popup Plugin] Yith Theme Short Codes Missing when plugin activeHello,
sorry but this support forum is only for ITRO Popup Pluign.
For problem with the paid version contact us at support@itroteam.com
Thank you.Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Popup doesn't close according to specified Popup secondsHello,
the countdown is disabled for the age restriction to avoid visitors to continue to navigate without declaring their age.Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] used only for logo with transparency.Yes, use the background image option and disable the border (0px).
Use also fixed width and height for the popup, to fit your image dimensions.Regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] demosThank you for your alert. Now the link is the right one.
Regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Qtranslate X /MultilingualNow the plugin is fully compatible with qTranslate-X
Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Gravity Form Shortcode not working on v4.7@logichub: yes the problem was this one. We added the _e() to translate the popup content with the qTranslate-X plugin.
In the new version 4.7.2 the order is different:$custom_field = stripslashes(itro_get_field('custom_html')); /* insert custom html code */ $custom_field = str_replace("\r\n",'',$custom_field);/* return the string whitout new line */ _e( do_shortcode( $custom_field) );In this way shortcodes are fired before the
_e()callForum: Plugins
In reply to: [ITRO Popup Plugin] Age Restriction Popup can still be closedHello,
it’s available the 4.7.2 with the fix. May you send us a feedback?Forum: Plugins
In reply to: [ITRO Popup Plugin] ITRO POP UP STOP WORKING AT ALL AFTER WP UPDATE TO 4.2.2Hello,
sorry for this late reply. We tested our last version with the last version of WP and all work good.
@niente0 it seems a Qtranslate issue and not an ITRO Popup one.Forum: Plugins
In reply to: [ITRO Popup Plugin] Error/Conflict with WoocommerceHello,
sorry for late reply. Do you have woocommerce active on your site?Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Plugin Not WorkingHello,
we just visited your site and all seems to work poperly: http://www.itro.eu/support/Cattura.JPG.
Please clear your cache or start a private browsing becaouse your next visualization time is set to 672H.
Please send us a feedback.Best regards
Forum: Reviews
In reply to: [ITRO Popup Plugin] Free trial is not a free pluginHello,
this is NOT a trial version, as WordPress rule says it is under GPLv3 and is a full version with less functionalities.
Please do not spam on this forum.Forum: Plugins
In reply to: [ITRO Popup Plugin] How to show always?Hello! Thank you for your compliments!
Sorry for this late reply.
To display every time the popup you need to set the “Next visualization time” to zero.Best regards
Forum: Plugins
In reply to: [ITRO Popup Plugin] Only need it to pop up onceHello,
@1-jah: sorry for this late reply!
however to use the age block you need to set “Next Visualization time” to max (720) and check the “Enable age validation” in the “Age restriction settings” section at the bottom of popup admin page.Forum: Plugins
In reply to: [ITRO Popup Plugin] Can't save changesHello,
so it has saved your settings only a time? Or are always the popup sample settings?Forum: Plugins
In reply to: [ITRO Popup Plugin] Purchased a PRO licence, but does not activateHello,
sorry for the inconvenience but we had heavy problems to our domain email accounts. Please contact us again to support@itroteam.com.Best regards
