ITRO Team
Forum Replies Created
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Forum: Plugins
In reply to: [ITRO Popup Plugin] ITRO break MediaAll resolved with version 3.6.4! The problem was not in js code but in the ie compatibility code. Thank you very much!
Forum: Plugins
In reply to: [ITRO Popup Plugin] ITRO break MediaWith a deeper analysis we have found this problem. We are trying to solve it.
Re to your answer: Yes maybe that piece of codeForum: Plugins
In reply to: [ITRO Popup Plugin] ITRO break MediaSorry but we have tried with last version and there are no errors.
Forum: Plugins
In reply to: [ITRO Popup Plugin] ITRO break MediaHello,
tomorrow (local time) we’ll try to solve the problem. Which other plugins have you installed?Forum: Plugins
In reply to: [ITRO Popup Plugin] Error upon plugin activationTry new release and please report if problem is solved. Thank you.
Forum: Plugins
In reply to: [ITRO Popup Plugin] Error upon plugin activationHello, can you list us your installed plugins and active theme? Thank you.
Forum: Plugins
In reply to: [ITRO Popup Plugin] Testing RefreshProblem solved?
Forum: Plugins
In reply to: [ITRO Popup Plugin] Error upon plugin activationProblem solved?
Forum: Reviews
In reply to: [ITRO Popup Plugin] Great!Thank you very much! For any problem or suggestion contact us!
Forum: Plugins
In reply to: [ITRO Popup Plugin] Error upon plugin activationWe have made many tests and no error found. Check your WP version and download last plugin version. However we are working for new version so few hours and will be online.
For any other problem or suggestions email to: support.itro@live.it
Thank you!Forum: Plugins
In reply to: [ITRO Popup Plugin] Error upon plugin activationWe are serching for error in code. For now try to delete and install plugin again.
Have you installed another plugin with Internet Explorer compability?
We hope to solve the problem as soon as possible!Forum: Plugins
In reply to: [ITRO Popup Plugin] Testing RefreshWe have analyzed the code and the best way to solve the problem is to set the cookie expiration time to 0 ad refresh a couple of time the site page.
We have just added this tips in the FAQ of plugin.Thanks for your help! For any other questions we’ll quickly reply.
Can we tag this post as resolved?NOTE: This post will be automatically tagged as resolved in the next 24 hours.
Forum: Plugins
In reply to: [ITRO Popup Plugin] Testing Refreshok! thank you for suggestion, i think that tomorrow we’ll add the button which delete the cookie. For now try to delete it manually and set the cookie expiration time to 0.