informationexperts
Forum Replies Created
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Forum: Plugins
In reply to: [Import and export users and customers] Not importing email addressJavier ~
Thank you… the 2nd column was the issue.
Where is the donate?
~ Justin
Forum: Plugins
In reply to: [Import and export users and customers] Not importing email addressCan you be more specific?
I’m using the same format we’ve always used, and it’s always worked. It shows it’s importing the email but it’s not showing once you go to Users. See below for how the spreadsheet is set up.
https://www.dropbox.com/s/4saeys1wzkzaayo/Screenshot%202016-04-14%2010.38.17.png?dl=0
Forum: Plugins
In reply to: [Import and export users and customers] Not importing email addressSee these screenshots… it’s showing it’s importing…
https://www.dropbox.com/s/26m4df6iaudq5uh/Screenshot%202016-04-14%2010.25.50.png?dl=0but then when you view the users, the email is not there…
https://www.dropbox.com/s/i1qxkjj8wsxdlsi/Screenshot%202016-04-14%2010.26.33.png?dl=0
Forum: Plugins
In reply to: [Import and export users and customers] Not importing email addressI have checked the format, and it’s the same file we’ve been using we just add the new info.
Forum: Plugins
In reply to: [Import and export users and customers] Emails not sentJavier ~
We’ve been using your plugin for a while on a clients site and it has worked flawlessly. Just recently (within the last few weeks) when we import a CSV formatted the way we always have, the email addresses/field are not being imported.
Do you know what’s wrong or a quick fix for this?