Justin,
This is strange, this should work. Check the format please.
I have checked the format, and it’s the same file we’ve been using we just add the new info.
Maybe other plugin. This plugin is working perfectly in thousend of sites. Nothing about it has changed.
Can you be more specific?
I’m using the same format we’ve always used, and it’s always worked. It shows it’s importing the email but it’s not showing once you go to Users. See below for how the spreadsheet is set up.
https://www.dropbox.com/s/4saeys1wzkzaayo/Screenshot%202016-04-14%2010.38.17.png?dl=0
informationexperts,
We don’t provide personal support to specif problems in this forum, only in premium support.
Anyway, look at the documentation first column is Username and second one Email.
You have password as second column.
The format changed some months ago (maybe some year ago). Maybe you were using old version (please update ALWAYS sometimes we fix some security bug).
Please donate and make a good review, we can’t give good and fast support if none support us.
Thanks.
Javier ~
Thank you… the 2nd column was the issue.
Where is the donate?
~ Justin
informationexperts,
You can see the donate button in the plugin or you can donate via PayPal to info@codection.com.
Thank you very much and if you have a minute make a review, everyone should know that we try to do the best support.
Justin,
Thank you very much for the donation, if every one that I help in this forum would have donate we could have spend more time in it.
Thanks!!!