Hi Rony P,
Sadly that ‘solution’ doesn’t help. David also told me to reset the settings of the module but that also does not help us. we still have the issue described as the initial post. It seems that the ‘sequential order numbering’ part doesn’t work or connect to our order numbers. The custom prefix and number date prefix do show up.
As stated above the change was suddenly, since we’ve updated to WordPress 5.7.2 and suddenly the new orders that came in were totally different order numbers than the order before the update.
After resetting the module, and numerous tries of ‘renumerating’ order numbers are still not fixed.
PS. we’ve updated WordPress to 5.8 and Woocommerce to 5.5.2.
Kind regards,
John
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This reply was modified 4 years, 9 months ago by infoirik.
Hi @gravid7
Thanks for responding. I believe we already have already shared some information/screenshots with you via mail.
Hopefully you can help us out!
Kind regards,
John Irik
