Imagify Image Optimizer

Hi @gerritroorda,

Thank you for sharing your feedback. I understand that working within the 2MB file size limit on our free plan can be challenging, especially with larger images. Our free plan does indeed have a total optimization quota of 20MB and a limit of 2MB per image to help users explore our service.

For optimizing larger files, we offer paid plans that can handle images up to 32MB each and come with up to unlimited quota. These plans are designed to provide a seamless experience for users who need to optimize bigger files without restrictions.

We appreciate your understanding, and if you need any further assistance or have questions about our paid options, please let us know. If this information has been helpful, we’d be grateful if you could reconsider your rating, as the file size limit is a part of the free plan’s specifications.

Best Regards,
Imagify Team.

Hi,

Thank you so much for choosing Imagify and for your lovely review! We’re thrilled to hear this!

Have a wonderful day,
The Imagify team

Hi @jeffpillet,

Thank you so much for choosing Imagify and for your lovely review! We’re thrilled to hear this!

Have a wonderful day,
The Imagify team

Hi @tdduncan ,

Thank you so much for choosing Imagify and for your lovely review! We’re thrilled to hear this!

Have a wonderful day,
The Imagify team

Hello again @3xploiton3,

We’re very sorry to see that your review was updated to a 1 star rating.

For the second, it is left in frustration as the user is not convinced to use lossless for certain images. I don’t feel a need to get a developer to fix this ultra non-critical issue, as lossless is always an option for such high detailed images.
https://wordpress.org/support/topic/doesnt-work-at-all-230/

We would like to clarify that optimization is not just about reducing the size of images – this can be done by many tools. The key is maintaining image quality, which is why we offer two compression modes:
– Smart Compression: This mode compresses your images to achieve the best balance between quality and size reduction without any noticeable loss in quality. Imagify automatically applies the optimal compression level.
– Lossless Compression: This mode compresses your images without any visible changes. However, the file size reduction will be less compared to Smart Compression.

For images with very high details, optimization may affect quality significantly, which is why we recommended Lossless Compression for your specific case.

We hope this helps!

Best regards,
The Imagify team

Hello @tmedianet,

Thank you for sharing your detailed feedback! We apologize for the inconvenience you experienced with Imagify.

Regarding the bulk optimization issue, we understand how frustrating it can be. While Imagify is designed to handle large libraries, there can be specific factors affecting performance. We could have assisted in troubleshooting and resolving the optimization problem to ensure smooth processing.

For bulk restoring images, there is indeed a way to restore multiple images simultaneously through the media library, although we acknowledge that a more streamlined bulk restore option would be beneficial. We appreciate your suggestion and will consider it for future updates.

In terms of managing WebP files, we understand the challenges. We have documentation on how to delete WebP images via FTP or SSH without affecting other files: Delete WebP Images.

Many customers successfully use Imagify on large sites without issues, and we strive to provide a reliable experience for all our users.

Regarding refunds, while we do not offer them as per our policy, Imagify is available for free, and subscriptions can be canceled anytime.

We regret that your experience was not satisfactory but hope you might consider giving Imagify another try in the future. We are here to help and ensure a better experience for you, so please do not hesitate to reach out to our support for assistance: https://imagify.io/support/

Thank you,
The Imagify team

Hi @kailyard,

Thank you for giving Imagify a try 🙂 ! We’re very happy to hear you found our plugin helpful!

Have a wonderful day,
The Imagify team

Hello @wordwrightweb ,

Thank you so much for your kind words and detailed review! We’re so thrilled that you are using Imagify as well as WP Rocket and you are happy with the results achieved. Thank you for choosing our plugins!

Have a wonderful day,
The Imagify team