Imagify Image Optimizer
Forum Replies Created
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Hi @greyscalemonkey ,
We are so sorry to hear this, but this must be a misunderstanding. Is is possible that you got only our automated reply to your inquiry? Our team will be happy to help you with removing your billing information from our records – please drop us a line at your earliest convenience: https://imagify.io/support/ . We’ll gladly assist!
Thank you so much,
The Imagify teamHi @rhemadigital ,
We’re thrilled to read all this and we appreciate so much that you took the time to share this review for our plugin! Thank you for choosing Imagify! 😀
Have a wonderful day and a beautiful holiday season ahead,
The Imagify teamHi @pridley ,
Thank you so much for your awesome review 😀 ! We’re thrilled you chose Imagify and you’re happy with our plugin.
Have a splendid day,
The Imagify teamHi @richardpovall ,
Thank you so much for choosing Imagify and for your review! 😀
Have a wonderful day,
The Imagify teamHello @viablethought,
We are so sorry to hear that you had such an experience! We’ll be happy to assist you with this matter, so please do reach out to our support team at your convenience: https://imagify.io/support/ .
Thank you so much,
The Imagify teamHello,
Thank you for your reply.
For some reason, I’m not able to see error with just Imagify and default theme on my end even with WP Debug and error on.
In any case, I have made our developers aware of this so they can further investigate and do the needful if required.
I appreciate you reporting this.
Best Regards,Hello @doggieboat ,
We are so sorry to hear that you had such an unpleasant experience! We’ll be happy to assist you with this matter, so please do reach out to our support team at your convenience: https://imagify.io/support/ . We’ll be happy to help!
Thank you so much,
The Imagify teamHello @filippolabate,
We are so sorry to hear that you had such an unpleasant experience! We’ll be happy to assist you with this matter, so please do reach out to our support team at your convenience: https://imagify.io/support/ . We’ll be happy to help!
Thank you so much,
The Imagify teamHello,
Thank you for reaching out.
Have you tried basic troubleshooting by deactivating other themes and plugins? In case any of them conflict.
If that does not help, please send us steps to replicate the issue and a snapshot demonstrating the issue?
Best Regards,Hi @biene2014 ,
Thank you so much for choosing Imagify and for your lovely review!
Have a wonderful day and a great weekend ahead,
The Imagify teamHello,
We are so sorry to hear that you had such an unpleasant experience! We’ll be happy to assist you with this matter, so please do reach out to our support team at your convenience: https://imagify.io/support/ . We apologise for any delays – our team is doing their best to address all tickets as soon as possible!
Thank you so much,
The Imagify teamHi @ezshop24,
We appreciate that you took the time to share your review 🙂 ! We’re thrilled to hear this!
Thank you for choosing our plugin,
The Imagify teamHi,
Thank you so much for taking the time to share your recent experience with Imagify and our support team. If anything else comes up, we’re always an email away and happy to help!
Have a wonderful day,
The Imagify teamThanks everyone for sharing your findings.
Our developers are already working on a fix, so this should be addressed soon.
Thanks for all your patience thus far.Hi @mishash ,
Thank you so much for your review and for sharing this! We’re sorry you ran into these issues. If you have not done so already, please do not hesitate to reach out to our tech team for help with this and any other concerns that might come up: https://imagify.io/support/ .
Have a fantastic day,
The Imagify team