Imagely

@dhoffmann,

That’s not something we could replicate. Trying it on our testing site with just these plugins, we were able to modify the form. We’ve made sure the site was using PHP 8.1.8

Could you try deactivating all of the plugins excepting NextGen Gallery, JetPack and Classic Editor to see if the issue persists?

@trondk,

Yeah, probably that’d require reaching them directly. Unfortunately, we are not aware of such alternatives and NGG itself doesn’t come with such a functionality.

• This reply was modified 4 years ago by Imagely.

Hi @trondk,

Could you please confirm that you are using the latest version of NextGen Gallery and a PHP 7.x-8.x for your site?

@sofiahall

Thanks for your feedback. We have mentions that NextGen Gallery works in its own way with the image files, on the product page (see the “True Photo Gallery Management” section from: https://www.imagely.com/wordpress-gallery-plugin/ page )

NextGen Gallery comes with a powerful and built-in images’ management system that allows a bigger flexibility in terms of working with the files so respectively it requires storing and managing them separately from WP Media.

Hi @barbarab123,

Let’s try adding the CSS snippet from below to “Appearance -> Customize -> Additional CSS” to see if that’ll improve the way it looks. It appears that you use NextGen’s slideshow and WooCommerce’s on the same page both of them geared by Slick slideshow that’s custom configured individually for each of the instances but they also come with global styling for some of the selectors, overriding each others’ and that’s where it conflicts.

.product-image-summary-wrap .slick-prev, 
.product-image-summary-wrap .slick-next {
    position: relative !important;
    top: 0px !important;
    display: flex !important;
    -webkit-transform: none !important;
    -ms-transform: none !important;
    transform: none !important;
    background-color: rgb(247, 247, 247) !important;
}

.product-image-summary-wrap .thumbnails.slick-slider>button:before {
    opacity: 1 !important;
    color: var(--color-gray-800) !important;
}

• This reply was modified 4 years ago by Imagely.
• This reply was modified 4 years ago by Imagely.
• This reply was modified 4 years ago by Imagely.
• This reply was modified 4 years ago by Imagely.
• This reply was modified 4 years ago by Imagely.
• This reply was modified 4 years ago by Imagely.

Hi @jakub017,

Can you let us know more details on how that select field is added. If that’s from a plugin, it’ll interest us what’s the plugin name and specifically how it was created?

If that’s from the theme or custom implemented, please ask the theme provider or the developer who has added it for the code-wise details.

Thanks!

Hi @jakub017,

Sorry but could you please provide us with a screenshot of the select that you’ve mentioned so it would be clear for us.

My guess is that you are referring to the order of the gallery select from Insert Gallery Window ( popup ) that displays once trying to edit a “NextGen Gallery” block from a page or a post? Is that correct?