Imagely
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Hi @aads4,
We are not aware of any similar to yours cases so it may worth deleting checking for a conflict by temporarily deactivating all of the other plugins then reenabling them back one by one to see if there’s a specific plugin ( or the theme itself ) conflicting.
Hi @jesq,
Even though Singlepic feature isn’t officially supported ( as a regular gallery display type ) – we have tested it and it worked for us so perhaps there’s a local problem while dynamic thumbnails are being generated.
Not sure if this is going to help but could you please access “NextGen Gallery -> Other Options -> Miscellaneous” and press “Clear image cache” then try reloading the page containing singlepic images to see if NGG will succeed automatically generating the thumbnails?
Hi @kitenski,
In absence of an export/import mechanism – migrating NextGen’s galleries also requires migrating both the files and the database’s tables:
On origin site
- Create a full verified backup of the site (all files and the entire database).
- Copy all database tables.
- Copy gallery folders and contents.
- Copy any custom Gallery Templates you have specially made.
- Clear transients
- You can install a plugin to clear them: Deleted expired transients
- Or you can simply go to example.com/?ngg_flush=1 where “example.com” is your domain name.
On destination site / WordPress default installation (clean install):
- Ensure NextGEN Gallery plugin(s) are installed (and activated):
Installing and Updating NextGEN Gallery - Recover your full WebSite backup.
- Paste gallery folders and contents.
- Paste (overwrite) all database tables.
- Paste any custom Gallery Template if you have them (they should be inside your theme’s file).
- Clear transients.
- You can install a plugin to clear them: Deleted expired transients
- Or you can simply go to example.com/?ngg_flush=1 where “example.com” is your domain name.
Hi @winterstreet,
That’s odd. Adding the second constant at the top of wp-config.php helped in our case. You can reach out directly at https://www.imagely.com/report-bug/ and we’ll have a closer look at the problem.
Hi @brixton4g63t,
Sorry but we cannot offer support for the third party lightbox effects. We suggest deactivating MagnificPopup from Enfold theme and use NextGen’s lightbox only ( you can use SimpleLightbox for example selecting it from “NextGen Gallery -> Other Options -> Lightbox Effects -> What lightbox would you like to use?” )
- This reply was modified 3 years, 7 months ago by Imagely.
Hi @sosuire,
Hmm, that’s odd. Perhaps NextGen encounters an issue while trying to load the custom view. Could you please enable WP Debug to see if that’ll catch any open_basedir() related warnings/errors?
Hi @henny440,
To be honest, I think the server is a bit slow and the images load pretty slow. You can perhaps try upgrading to a faster server or resizing the images for a faster loading.
You may also want to experiment using a caching plugin to see if that’ll give you positive results and additionally maxing out the PHP time limit.
- This reply was modified 3 years, 7 months ago by Imagely.
Thanks @winterstreet,
Could you please also add this constant at the top of your wp-config.php file:
define('NGG_DISABLE_SHORTCODE_MANAGER', TRUE);Sorry for overlooking it. It appears that Basic Compact actually comes with a setting that allows changing the thumbnails size.
Please access “NextGen Gallery -> Gallery Settings -> Basic Compact Album -> Override thumbnail settings”
Hope this helps
Hi @sosuire
You’ve initially specified that you’ve added the custom template to a different directory other than the one we’ve suggested:
Wrong path: ngg/modules/photocrati-nextgen_basic_templates/templates/perso3-view.php
Correct path: ngg/modules/photocrati-nextgen_basic_gallery/templates/perso3-view.php
NextGen Gallery uses some sort of caching for the display type so lets try to force cleaning it first by adding ?1 ( https://example.com/?1 ) at the end of your page’s URL then try again to see if the view shows up.
I have personally added such a view /wp-content/ngg/modules/photocrati-nextgen_basic_gallery/templates/mihai-view.php 10 minutes ago and it showed up while I’ve tried selecting the view for “Basic Thumbnails” gallery display type.
Hi @sosuire,
Please try to move your custom template to /ngg/modules/photocrati-nextgen_basic_gallery/templates then check again to see if that’ll appear under “Select View”.
Hi @sosuire.
Please try to move your custom template to /ngg/modules/photocrati-nextgen_basic_gallery/templates then check again to see if that’ll appear under “Select View”.
Hi @winterstreet,
Could you please let us know what are the steps to replicate this error and if you have already tried to deactivate all of the other plugins excepting NextGen Gallery and Getwid to see if the issue persists?
- This reply was modified 3 years, 7 months ago by Imagely.
Hi @fioryp,
It seems that you use a third party lightbox for your NGG images – the one that comes from Gmedia Photo Gallery plugin. We suggest disabling it and using NGG’s lightbox instead.
Just as a reminder that you can select NGG’s lightbox effect from “NextGen Gallery -> Other Options -> Lightbox Effects”