Imagely
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Hi @jesq,
Could you please let us know if you host your site with a Windows ( IIS ) server?
This issue was resolved using a different channel after correcting the temp path on the IIS server.
An update fixing the issue is expected later today. We of course develop NextGen Gallery in house.
Hi @winterstreet,
You are welcome to report the issue at https://www.imagely.com/report-bug/ and we’ll have a closer look at it then we’ll also document it for our devs.
- This reply was modified 3 years, 7 months ago by Imagely.
Hi @jesq,
I am wondering if adding the constant from below to your site’s wp-config.php will solve it:
define('NGG_DISABLE_DYNAMIC_IMG_URLS', true);Hi @scazzotta,
We are not aware of any similar cases so if you don’t mind, please submit it as an issue report here https://www.imagely.com/report-bug/ and we’ll have a direct look at the problem.
Hi @snapper65,
There’s an issue with FA icons loading since the latest NGG 3.32 update. CDN resources were removed and we may have overlooked something in the process – sorry about that. Our developers are already investigating it and we’ll prioritize fixing it as much as we can.
In the meantime, you can download the previous version of NGG from here: https://downloads.wordpress.org/plugin/nextgen-gallery.3.30.zip then install it on your site ( with the files replacement ). This should bring back the icons until the issue is officially resolved from our side of things.
We do apologize for the inconveniences created,
Imagely TeamHi @moysh,
We are sorry to hear of the problem. Just to clarify – NextGen Gallery was tested to comply with the latest WP and it works fine with PHP versions within 7.x-8.x range.
The error log may not clearly point to the reason of why the actual uploading problem is happening so a deep dive debug approach would be needed.
You can reach out to our support team indicating this thread’s URL and we’ll have a closer look at the issue: https://www.imagely.com/report-bug/
Hi @winterstreet,
Sorry about that. Could you please try adding:
define('NGG_ENABLE_RESOURCE_MANAGER', TRUE)There’s no functionality downpoint if using this constant. It simply changes the way how NGG internally operates with the shortcodes offering a better compatibility with some plugins.
Hi @jesq,
Could you please double check to make sure that your site doesn’t use CDN for the images and that you use “Post Name” permalinks within “Settings -> Permalinks”?
Hi @jimk1416,
There’s an issue with FA icons loading since the latest NGG 3.32 update. CDN resources were removed and we may have overlooked something in the process – sorry about that. Our developers will investigate and fix it as soon as possible.
In the meantime, you can download the previous version of NGG from here: https://downloads.wordpress.org/plugin/nextgen-gallery.3.30.zip then install it on your site ( with the files replacement ). This should bring back the icons until the issue is officially resolved from our side of things.
We do apologize for the inconveniences created,
Imagely TeamHi @bcalles,
You are correct – there’s an issue with FA icons loading since the latest NGG 3.32 update. CDN resources were removed and we may have overlooked something in the process – sorry about that. Our developers are already investigating the issue and we’ll prioritize fixing it as much as we can.
In the meantime, you can download the previous version of NGG from here: https://downloads.wordpress.org/plugin/nextgen-gallery.3.30.zip then install it on your site ( with the files replacement ). This should bring back the icons until the issue is officially resolved from our side of things.
We do apologize for the inconveniences created,
Imagely TeamLet’s also double check to ensure that all of the requirements listed here are met: https://www.imagely.com/docs/requirements/
Also, you may want to enable WP Debug and logs to see what’s the line that triggers the error.
Could you please also confirm that you’ve tried switching to a theme from the Twenty series?