iconiceco

Hi
https://wclovers.com/ you’ll find a “Need Help? – Technical Support” brings us back to wordpress WCFM plug-in forum, where nobody replies to the posts.

Ok right away Thanks!

Hello @wpniall

I wrote two times at WooCommerce.com > My Account > Support but nobody answers me back.

I wonder if as per the instructions given by Sol J. a11n (@solstudioim) in this other post from a week ago: https://wordpress.org/support/topic/impossible-de-relier-mon-fb-a-woocommerce/?view=all
Link to image: https://d.pr/i/3n5ZBq
I may be able to find a final solution if by someone at woocommerce analysing my Woocommerce status report I could try applying an Ad-hoc to my case code different to the one given to @dylannba:
“Here’s the code you can use: https://gist.githubusercontent.com/solstudioim/7c2ff4dbfd96f0894b3944358369b674/raw/5dae221e5dc87d05b22ff9da7bf7d18ab76b3444/gistfile1.txt” and then run the query on the SQL tab.

Because maybe this code is just working for @dylannba case and not for mine.

Would this work???

Thank you
Olga

Hello, Thank you for your answer

Nono. I had a website with woocommerce: http://www.masksaporter.com. Then at Facebook I had Masks a porter admin and page created too. (which I deleted). I maintainted the website and woocomerce store but just changed the domain to a n ew domain: http://www.iconiceco.com.

I just want to connect the http://www.iconiceco.com woocommerce store to a new facebook admin and business manage-> page:Iconic Eco (admin:Nuevos clientes comunicación), but when trying the tells me Masks A Porter has to grant me admin rights, but Mask a Porter does not exist any more, anywhere.

I DO have all rights at Facebook Business Manager. Also re-confirmed with facebook support. They told me it was from woocommerce site who had to somehow unlink Masks a Porter for me to be able to link woocommerce to the new business manager.
Please find screenshot: https://snipboard.io/D8wBJT.jpg

I also already tried to deactivate and uninstall Facebook for Woocommerce first before going to https://iconiceco.com/wp-admin/options.php and then deleting wc_facebook in options.php. It gave me back as a result a technical error message on the facebook and woocommerce integration pop-up: ‘Something went wrong. This may be because of a technical error that we’re working to get fixed. Try reloading the page.’ Please check screenshot of this new message error: https://snipboard.io/olWtkO.jpg
Reloading the page of course did not change anything, and it did not take me anywhere but to a worse situation than before doing that.

I also tried installing this plug in (recommended in another woocommerce forum post for the same problem): https://cloud.skyver.ge/X6uOEyG9 deactivating and uninstalling Facebook for Woocommerce first and clicking on the button “Reset settings”. Please check screenshot: https://snipboard.io/ob2gIC.jpg

What else could be happening and what else can I try?

Please find below Woocommerce status report as requested:

### WordPress Environment ###

WordPress address (URL): https://iconiceco.com
Site address (URL): https://iconiceco.com
WC Version: 6.0.0
REST API Version: ✔ 6.0.0
WC Blocks Version: ✔ 6.3.3
Action Scheduler Version: ✔ 3.3.0
WC Admin Version: ✔ 2.9.4
Log Directory Writable: ✔
WP Version: 5.8.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.33
PHP Post Max Size: 256 MB
PHP Time Limit: 900
PHP Max Input Vars: 20000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.32-MariaDB-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 5.9.0
WC Database Prefix: w47fa_
Tamaño total de la base de datos: 69.50MB
Tamaño de los datos de la base de datos: 56.80MB
Tamaño del índice de la base de datos: 12.70MB
w47fa_woocommerce_sessions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_woocommerce_api_keys: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_woocommerce_attribute_taxonomies: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_woocommerce_downloadable_product_permissions: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
w47fa_woocommerce_order_items: Datos: 0.14MB + Índice: 0.06MB + Motor InnoDB
w47fa_woocommerce_order_itemmeta: Datos: 1.52MB + Índice: 1.94MB + Motor InnoDB
w47fa_woocommerce_tax_rates: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
w47fa_woocommerce_tax_rate_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_woocommerce_shipping_zones: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_woocommerce_shipping_zone_locations: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_woocommerce_shipping_zone_methods: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_woocommerce_payment_tokens: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_woocommerce_payment_tokenmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_actionscheduler_actions: Datos: 0.47MB + Índice: 0.70MB + Motor InnoDB
w47fa_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_actionscheduler_logs: Datos: 0.38MB + Índice: 0.30MB + Motor InnoDB
w47fa_commentmeta: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
w47fa_comments: Datos: 1.52MB + Índice: 0.47MB + Motor InnoDB
w47fa_links: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_mailchimp_carts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_mailchimp_jobs: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_options: Datos: 3.52MB + Índice: 0.16MB + Motor InnoDB
w47fa_pmxi_files: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_pmxi_hash: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_pmxi_history: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_pmxi_images: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_pmxi_imports: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_pmxi_posts: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_pmxi_templates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_postmeta: Datos: 17.55MB + Índice: 6.03MB + Motor InnoDB
w47fa_posts: Datos: 27.52MB + Índice: 0.77MB + Motor InnoDB
w47fa_revslider_css: Datos: 0.13MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_css_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_layer_animations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_layer_animations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_navigations: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_navigations_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_sliders: Datos: 0.16MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_sliders_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_slides: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_static_slides: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_revslider_static_slides_bkp: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_termmeta: Datos: 0.06MB + Índice: 0.06MB + Motor InnoDB
w47fa_terms: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_term_relationships: Datos: 0.17MB + Índice: 0.13MB + Motor InnoDB
w47fa_term_taxonomy: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
w47fa_usermeta: Datos: 0.23MB + Índice: 0.20MB + Motor InnoDB
w47fa_users: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
w47fa_wcpdf_invoice_number: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_wc_admin_notes: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
w47fa_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_wc_customer_lookup: Datos: 0.08MB + Índice: 0.03MB + Motor InnoDB
w47fa_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_wc_order_product_lookup: Datos: 0.11MB + Índice: 0.06MB + Motor InnoDB
w47fa_wc_order_stats: Datos: 0.08MB + Índice: 0.05MB + Motor InnoDB
w47fa_wc_order_tax_lookup: Datos: 0.06MB + Índice: 0.03MB + Motor InnoDB
w47fa_wc_product_meta_lookup: Datos: 0.08MB + Índice: 0.09MB + Motor InnoDB
w47fa_wc_rate_limits: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_wpforms_tasks_meta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
w47fa_yith_wcwl: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_yith_wcwl_lists: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_yoast_indexable: Datos: 1.52MB + Índice: 0.70MB + Motor InnoDB
w47fa_yoast_indexable_hierarchy: Datos: 0.06MB + Índice: 0.05MB + Motor InnoDB
w47fa_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
w47fa_yoast_primary_term: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
w47fa_yoast_seo_links: Datos: 0.14MB + Índice: 0.11MB + Motor InnoDB
w47fa_yoast_seo_meta: Datos: 0.09MB + Índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

attachment: 1522
custom_css: 2
footer: 6
megamenu: 4
nav_menu_item: 76
newsletter: 1
nomos_mapper: 6
oembed_cache: 14
page: 34
post: 9
product: 138
product_variation: 68
revision: 1217
seedprod: 2
shop_coupon: 1
shop_order: 394
shop_order_refund: 10
wpcf7_contact_form: 2
wpforms: 2
ziss: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (38) ###

Akismet Anti-Spam: por Automattic – 4.2.1
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: por SeedProd – 6.6.0
Contact Form 7: por Takayuki Miyoshi – 5.5.3
Cookie Notice & Compliance for GDPR / CCPA: por Hu-manity.co – 2.2.1
Correos oficial: por Correos – 1.0.0
Join.chat: por Creame – 4.1.15
Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.3
Facebook for WooCommerce: por Facebook – 2.6.8
Fami Buy Together: por Fami Themes – 1.0.2
Fami - Responsive Visual Composer: por Fami Themes – 1.1
Fami Sales Popup: por Fami Themes – 2.0.0
Insert Headers and Footers: por WPBeginner – 1.6.0
Jetpack: por Automattic – 10.4
WPBakery Page Builder: por Michael M - WPBakery.com – 6.1
Loco Translate: por Tim Whitlock – 2.5.5
Mailchimp for WooCommerce: por Mailchimp – 2.5.4
My Custom Functions: por Space X-Chimp – 4.51
Nomos Toolkit: por Famithemes – 1.3.1
WooCommerce Product Filter: por Mihajlovic Nenad – 6.6.5
Product Input Fields for WooCommerce: por Tyche Softwares – 1.3.1
Re-add text underline and justify: por Brice Capobianco – 0.3
Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.5
Support Me: por  – 1.0.6
Use Any Font: por Dnesscarkey – 6.1.8
Facebook for WooCommerce - settings tools: por SkyVerge – 1.0.0
WPC Custom Productos Relacionados for WooCommerce: por WPCodelibrary – 1.3.2
WooCommerce Stripe Gateway: por WooCommerce – 6.0.0
WooCommerce Google Analytics Integration: por WooCommerce – 1.5.6
WooCommerce PayPal Payments: por WooCommerce – 1.6.4
WooCommerce PDF Invoices & Packing Slips: por WP Overnight – 2.11.3
WooCommerce Shipping & Tax: por WooCommerce – 1.25.20
WooCommerce: por Automattic – 6.0.0
Yoast SEO: por Equipo Yoast – 17.8
WP Sitemap Page: por Tony Archambeau – 1.9.1
WPForms Lite: por WPForms – 1.7.2
YITH WooCommerce Quick View: por YITH – 1.10.0
YITH WooCommerce Lista de deseos: por YITH – 3.4.0
Ziss - WooCommerce Product Pinner: por Famithemes – 2.9

### Inactive Plugins (9) ###

Call Now Button: por Jerry Rietveld – 1.0.3
Duplicate Page: por mndpsingh287 – 4.4.7
Google Listings and Ads: por WooCommerce – 1.9.0
Hello Dolly: por Matt Mullenweg – 1.7.2
Polylang: por WP SYNTEX – 3.1.3
WooCommerce Payments: por Automattic – 3.5.0
WordPress Product Excel Import & Export for WooCommerce: por extendWP – 4.0
WP All Import: por Soflyy – 3.6.5
WP All Import - WooCommerce Add-On: por Soflyy – 1.5.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Base de la tienda: #7 - /shop/
Carrito: #7381 - /carrito/
Finalizar compra: #7382 - /checkout/
Mi cuenta: #5167 - /mi-cuenta/
Términos y condiciones: #8058 - /condiciones-de-compra/

### Theme ###

Name: Nomos
Version: 2.4.7
Author URL: http://famithemes.com/
Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ✔

### Templates ###

Archive Template: Tu tema tiene un archivo woocommerce.php
no podrás sobreescribir la plantilla personalizada woocommerce/archive-product.php ya que woocommerce.php tiene prioridad sobre archive-product.php. Esto es intencionado para prevenir problemas de visualización.

Overrides: nomos/woocommerce/cart/cart.php
La  version 4.0.0 de nomos/woocommerce/cart/cross-sells.php está obsoleta. La versión del núcleo es la 4.4.0
nomos/woocommerce/checkout/form-checkout.php
nomos/woocommerce/checkout/form-shipping.php
La  version 3.8.0 de nomos/woocommerce/checkout/review-order.php está obsoleta. La versión del núcleo es la 5.2.0
nomos/woocommerce/content-product.php
nomos/woocommerce/content-single-product.php
nomos/woocommerce/global/quantity-input.php
nomos/woocommerce/loop/loop-start.php
nomos/woocommerce/loop/pagination.php
La  version 3.6.0 de nomos/woocommerce/myaccount/form-login.php está obsoleta. La versión del núcleo es la 4.1.0
nomos/woocommerce/myaccount/my-account.php
nomos/woocommerce/order/form-tracking.php
nomos/woocommerce/single-product/add-to-cart/external.php
nomos/woocommerce/single-product/add-to-cart/simple.php
nomos/woocommerce/single-product/add-to-cart/variable.php
nomos/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
nomos/woocommerce/single-product/meta.php
nomos/woocommerce/single-product/rating.php
nomos/woocommerce/single-product/related.php
nomos/woocommerce/single-product/short-description.php
nomos/woocommerce/single-product/up-sells.php
La  version 2.6.1 de nomos/woocommerce/content-product_cat.php está obsoleta. La versión del núcleo es la 4.7.0

Outdated Templates: ❌
					
					
						Aprende cómo actualizar

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: ES
WooCommerce currency supported: ✔
PayPal card processing available in country: ✔
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ✔

### Action Scheduler ###

Completo: 789
Oldest: 2021-12-09 23:42:36 +0000
Newest: 2022-01-09 16:53:45 +0000

Fallida: 20
Oldest: 2021-11-05 19:18:17 +0000
Newest: 2021-11-05 19:18:17 +0000

Pendiente: 4
Oldest: 2022-01-10 04:19:55 +0000
Newest: 2022-01-15 20:38:38 +0000

### Status report information ###

Generated at: 2022-01-09 17:22:42 +00:00

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Thanks!