Dat Hoang
Forum Replies Created
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Hi Abhijeet,
I’ve checked on my site.
There is no issue like you described above.
Can I know a link to see the issue? Or can you take a screenshot to show the issue?
Hi Amar,
Thanks for your wonderful video.
I tested on my site with Lazy Images, they’re working well for me.
I’ve discussed with our co-workers and there are some possibilities.
1. The
speed-up-lazy-loadplugin does not work and the images are actually loaded on page load and not on scroll2. The plugin is set to start loading images as you scroll, but before you reach the image in the viewport. Jetpack does this too, but maybe that the
speed-up-lazy-loadplugin starts loading images earlier.Would you mind to run another test with the
speed-up-lazy-loadplugin and create another video?We’d like to see the significant difference.
Cheers,
Hi Amar,
I can see the issue on a post like this post https://YOUR-DOMAIN.com/4-latest-dslr-cameras-in-india-for-professionals.html
It’s a part of the Comments feature – https://jetpack.com/support/comments/
I will report this issue to our team, and we will consider the change for this URL https://public-api.wordpress.com/connect/googleplus-sign-in.js
If you insist on removing this file from loading, you can deactivate this feature.
We will contact you later when having news.
Cheers,
Hi @robynpoppy,
I can see that you’ve contacted us across support platforms, and the issue got resolved.
Next time, please keep in touch with us on a single platform.
If you prefer to use the forum here, please create a new topic in https://wordpress.org/support/plugin/jetpack/#new-post, and refer to this topic.
—
For the Jetpack support team: 947404-zen
Hi,
I’ve tested with and without Jetpack (also Jetpack Markdown), it’s still displaying the emoji.
As I see, the emoji appearance is handled by the WordPress core.
If you do not want to use emoji, you can have a look at this quick guide
https://kinsta.com/knowledgebase/disable-emojis-wordpress/Cheers,
Hi,
Thanks for your detailed info.
I confirm that it’s something we’re working on this PR on GitHub.
https://github.com/Automattic/jetpack/issues/8420I am sorry that I would find out this PR in the first reply.
Hi,
And the communication problem: your site cannot communicate properly with Jetpack will go away?
Yes, this issue should go away.
Most of Jetpack features rely on the Jetpack connection between your site and WordPress.com. That’s why your site needs to be publicly accessed.
A localhost site can be accessed by your own computers only.
Yes, I want my site to be available online too, But it seems that self-hosting have many steps to do, compared to purchasing hosting packages. Sorry, I am new to these options. I am currently a freelancer, so I am kind of pinching pennies here.
In this case, you can select a hosting package. You can see some of our recommendations here.
https://jetpack.com/hosting/Cheers,
Hi,
Thanks for your info.
I’ve checked in the latest versions of the WordPress core and the Jetpack plugin. Your reasoning makes sense for me.
* https://github.com/WordPress/WordPress/blob/4.9.4/wp-includes/post-template.php#L397 –
* @since 4.5.0 Introduced the $post parameter.* https://github.com/Automattic/jetpack/blob/5.8/_inc/lib/class.media-summary.php#L314
Can you please let us know which theme you’re using? We will try to test this issue.
If the theme is a premium (paid) theme, please send us via this contact form:
https://jetpack.com/contact-support/?rel=support
Thanks!
Hi,
There are a number of reasons that an automatic update could fail. Jetpack is a large plugin, with many modules and language files. This can cause issues with some servers when using the automatic update.
Could you please try manually reinstalling Jetpack? To do so, download the Jetpack plugin here:
http://downloads.wordpress.org/plugin/jetpack.latest-stable.zip
Then, log in to your site via FTP, and delete the existing Jetpack plugin folder. You should then be able to reinstall the plugin manually by following the instructions here:
http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation
I would strongly recommend that you make a complete backup of your website before trying this.
I hope this helps! Please let us know if you have any questions.
Hi,
Could you please post your site URL here, so I can have a look?
Since you’re using the Jetpack Professional plan, I strongly suggest logging in WordPress.com and contacting us
https://jetpack.com/contact-support/?rel=support
We can help you faster there with the live chat and priority ticket systems.
Thanks!
Hi,
First, I suggest contacting GoDaddy and checking what happens first. They may implement something that we have not been aware. We’d like to know as well.
Second, could you please try manually reinstalling Jetpack? To do so, download the Jetpack plugin here:
http://downloads.wordpress.org/plugin/jetpack.latest-stable.zip
Then, log in to your site via FTP, and delete the existing Jetpack plugin folder. You should then be able to reinstall the plugin manually by following the instructions here:
http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation
I would strongly recommend that you make a complete backup of your website before trying this.
I hope this helps! Please let us know if you have any questions.
Hi,
They look good to me.
http://cld.wthms.co/o8iV1tNote: the Facebook feed is from Jetpack, but it seems the Instagram feed is not. You may use another plugin for it.
We have not added the Instagram widget yet.
https://github.com/Automattic/jetpack/issues/1319Cheers,
Hi Destac,
Thanks for jumping in. I agree with your explanation above.
It looks like there may be another issue behind.—
Hi Amar,
Thanks for letting us know.
I’ve had a look at your site, browsed some pages. I see your site is still using Jetpack Lazy Images, and the images are loading well.Is that possible taking us a screencast to show the issue? We’d like to troubleshoot this issue and improve Lazy Images if needed.
Hi Amar,
I do not see this JavaScript file is loading on your site
Screenshot: http://cld.wthms.co/qF4ieDCan you please be more specific in where I should find it?