Dat Hoang

Hi,

In your screenshot, you’re mentioning this hook woocommerce_update_marketplace_suggestions. As I know, this hook does nothing in updating WooCommerce core files. Is there any chance if you have another plugin/feature that routinely tracks changes on wp-content/plugins/ and updates modified files from their original versions.

To fix the problem we uploaded a backup version of the woocommerce folder. The problem is that an scheduled action keeps updating the files in our woocommerce folder and within a few hours the problem is back, it’s been a nightmare.

Which folder do you mean? Is it wp-content/plugins/woocommerce?

If I understand correctly, you’re modifying template files directly? If that’s the case, we recommend not doing that. Instead, you can create a child theme or add the proper WooCommerce template folder to your current theme. Please follow up this guide to do that properly: https://docs.woocommerce.com/document/template-structure/

Hi,

“WooCommerce Google Analytics Integration” does not have options to add custom dimensions.

Instead, you can have a look at the Pro (paid) plugin and see if it catches any type of data you want: https://docs.woocommerce.com/document/woocommerce-google-analytics-pro/
Note: this Pro plugin also does not have any option adding custom dimensions.

Otherwise, you need to customize it on your own (by writing code) or hire someone to do that. For assistance with customization or development with your site, we recommend reaching out to someone on our Customizations Page https://woocommerce.com/customizations

Hi,

Payfast will disappear from the checkout page as a payment option when I convert prices to Euro using a currency conversion plugin.

Which plugin are you using for this purpose?

As I understand, this plugin hooks into the base currency of your store and change it to EUR, which explains why you can not get PayFast displaying.

In general, we recommend using either https://woocommerce.com/products/currency-converter-widget/ or https://woocommerce.com/products/multi-currency/

Hi,

how to replace it in WordPress with Elements – will your plug-in be updated to cope with this change?

We’ve already had this option for a long time. You can just go to the Stripe settings and uncheck Stripe Modal Checkout.

The credit card input form will look like this:

Link to image: https://cld.wthms.co/OoHHp1

My problem is that without Modal Checkout I can only seem to generate the simplified one line card info entry box – this is unfamiliar to a lot of people and there seems to be resistance to using it rather than the traditional separate entry areas for Number, Date & CVV

You can have a look at my screenshot above. It’s asking Card Number, Expiry Date, and CVC. If that’s different from your site, can you share your site URL?

Hello,

Actually, in this case, you need to log in your own account on your site, go to “My Account” -> “Payment methods” and remove the test card.

This kind of problem is usually caused by either a conflict with your theme or with another plugin.
 
The best way to determine this is to:
 

• Clone your current site into a staing site. You can use https://wordpress.org/plugins/wp-staging/
• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce and “WooCommerce Google Analytics Integration”.
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Awesome! I am glad that my instruction could help.

If you have any other issue, please open new topics. 🙂