• Resolved siegfri3d

    (@siegfri3d)


    Greetings!

    Since last week we are having problems with the Woocommerce Scheduled Actions, first we noticed that our site styles looked broken and it was really bad for our site (It was our launching week!!).

    We know that our woocommerce needs to be updated and we’ll make an update but first we need to test it in a safe environment since we have some mods in the woocommerce files and our theme files.

    To fix the problem we uploaded a backup version of the woocommerce folder. The problem is that an scheduled action keeps updating the files in our woocommerce folder and within a few hours the problem is back, it’s been a nightmare.

    I’ll post here the link of 2 screens that shows the information that we have in our woocommerce scheduled actions panel.

    I hope someone can help us with this, thanks!

    https://www.bancompras.com/share/Woocommerce01.png

    https://www.bancompras.com/share/Woocommerce02.png

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    In your screenshot, you’re mentioning this hook woocommerce_update_marketplace_suggestions. As I know, this hook does nothing in updating WooCommerce core files. Is there any chance if you have another plugin/feature that routinely tracks changes on wp-content/plugins/ and updates modified files from their original versions.

    To fix the problem we uploaded a backup version of the woocommerce folder. The problem is that an scheduled action keeps updating the files in our woocommerce folder and within a few hours the problem is back, it’s been a nightmare.

    Which folder do you mean? Is it wp-content/plugins/woocommerce?

    If I understand correctly, you’re modifying template files directly? If that’s the case, we recommend not doing that. Instead, you can create a child theme or add the proper WooCommerce template folder to your current theme. Please follow up this guide to do that properly: https://docs.woocommerce.com/document/template-structure/

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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