Hi @tristan083 ,
Yes, the webhook configuration was completed. I just reinstalled the webhook but nothing changed.
And yes this happens every transaction (unless tickets are free). The buyer does receive an receipt from Stripe for their payment and is able to download the ticket in their browser when sent to the “Order Completed” page but no email.
Hi,
I’ve run into the exact same issue. I got The Events Calendar and Event Tickets Plus setup with my Stripe account. Payments both from iDeal and Creditcards arrive in my Stripe account, but then no ticket is emailed to the buyer. When I look at attendees and orders in WordPress the status of tickets is on pending. If I make the tickets free, the ticket is emailed. So it has something to do with the connection between Strip and Event Tickets.
What can I do to fix this issue?
Thanks in advance,
Benjamin
