henex10

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  • Forum: Plugins
    In reply to: [WooCommerce] my woocommerce product page error
    Thread Starter henex10

    (@henex10)

    5 years, 10 months ago

    thanks so much for your response.
    but woocommerce wont enable during troubleshooting, and some other plugins, so i cant seems to test which of the plugins is cuasing the conflict

    • This reply was modified 5 years, 10 months ago by henex10.
    Forum: Plugins
    In reply to: [WooCommerce] Error after latest update
    henex10

    (@henex10)

    5 years, 10 months ago

    i have same problem. each time i try to add new product, i cant add a discription or the product image, even the gallery image.

    the base of the page i get an error message that ask me to check my email
    here is the email i got

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, WooCommerce.

    First, visit your website (https://zoe-fashion.com/) and check for any visible issues. Next, visit the page where the error was caught (https://zoe-fashion.com/wp-admin/post-new.php?post_type=product) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://zoe-fashion.com/wp-login.php?action=enter_recovery_mode&rm_token=1YbxyMaeZiU0shxLJ8in80&rm_key=MPcyamjgpQHRzJ7Kyb2NKn

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.4.2
    Current theme: OceanWP (version 1.8.3)
    Current plugin: WooCommerce (version 4.2.2)
    PHP version 7.3.18

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 0 of the file /home/customer/www/zoe-fashion.com/public_html/wp-content/plugins/woocommerce/includes/admin/settings/class-wc-settings-products.php. Error message: Cannot declare class WC_Settings_Products, because the name is already in use

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