Héctor.G
Forum Replies Created
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Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] Add to Wishlist text not visible in page¡Hola!
Permíteme hablarte en español ya que veo que las capturas están en ese idioma.
Necesitaríamos una URL de tu web en la que poder entrar y añadir unos cuantos productos para ver cuál podría ser el fallo.
¿Podrías compartirnos una URL y, en caso de que no lo tengas habilitado ya, activar la opción de Wishlist para usuarios invitados?
¡Que tengas un buen día!
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] heart icons are not showingHi there,
Then the problem could be the way you are adding those products to your home page.
We only show the icon in the loop of the shop and in the product page, but you can customize your home page.
We can’t know how did you build that, could you give us more information?
Let us know, please.
Hi there,
Then, if you had 2 icons displayed is because your template is adding one, probably you had hidden ours and display the one that belongs to the template.
Could you hide the current one and display the other?
Let us know.
Hi there,
I have been testing your site, and all works correctly except for the button displaying in the loop for products that are variables, which is not correct.
We could create a custom code to hide that button only if the product is variable.
If I click on a variable product, select a variation and add it to the wishlist, it works fine.
Let us know.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Affiliates] Commissions do not applyHello there,
thank you for contacting us and hope you are doing well!We use a WP cookie that takes the data from the link of the affiliate, do you have any plugins that change the behavior of the WP cookies?
Also, could you try deactivating all the plugins except Affiliates and Woocommerce and then activating 1 by 1 to see which could be the problem?
Let us know any news.
Regards.
Forum: Plugins
In reply to: [NSFW] [YITH WooCommerce Affiliates] affiliate problemHello there,
thank you for contacting us and hope you are doing well!We use a WP cookie that takes the data from the link of the affiliate, do you have any plugins that changes the behavior of the WP cookies?
Also, could you try deactivating all the plugins except Affiliates and Woocommerce and then activating 1 by 1 to see which could be the problem?
Let us know any news.
Regards.
Hello there,
I have been checking directly on your product page and see that you have our icon hidden and there is another one displayed.
Did you do that on purpose? Or was automatically added by the theme?
Could you please test with a default WordPress theme only to see if the icon is correctly displayed?Let us know, please.
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] Bug adding productHello there,
Hope you are doing well!If there is an incompatibility with our plugin, our templates can be overridden by placing them in the theme in a specific way so no changes will be lost when updating the plugin, but you are asking me to maintain a change from your theme files.
You can always create a child theme, and store there the changes, but is not related to our plugin since you have changed the files of the theme.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] Add Wishlist (Love) IconHi there,
Unfortunately, I have got a 502 error and timed out of your site.
Could you check it, please?
Let us know any news.
Hi there,
I have entered your site and indeed the buttons seem to be loading.
But then, in the HTML i clicked directly in the href of the button, and a new was open with the button correctly displayed. Also, I was able to add the product to the wishlist a see the product there.
Do you use any cache plugin that could be interfering? I can see the classes of our buttons with something called blockUI. Do you know what it could be?
Let us know, please.
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] Adding to wishlist issuesHi there,
Really strange and complex issue I think. But also checking your site I have seen that the problem could be with the configuration.
By default, variable products cant’ be added to the wishlist, but on your site, I can.
The problem could be with that because you are supposed to select a variation firstly before adding to the Wishlist or the button won’t work.
Could you try enabling the AJAX loading in the plugin options and Hiding the button on the loop? That way, they should go to the product page and select a variation before adding any product.
Let us know, please.
Hi there,
Okay, perfect! If you are using the Premium version of the plugin, you will need to open a ticket from your account in yithemes.com. This forum is only for the free version from wordpress.org.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] Change withHi there,
Unfortunately, that’s not possible because the icon will not be displayed.
I have already tried in my local environment with a filter we have prepared for this, but the icon will not show up.
Sorry for the inconvenience.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] Remove add to wishlist in mobile versionHello there,
You could add some @media CSS rules to Appearance > Customize > Additional CSS
This way, the rules will be only applied based on the sizes of the screen.
You could add a
display: none;for example to the.yith-wcwl-add-buttonclassLet us know any news, please.
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] heart icons are not showingHello there,
I have entered your site and see the icons properly displayed on the product page.
Have you checked it?
Have a nice day!