Global Programming

Hello weaklinks,

No accounts have been deleted, at all, so I’m not what has given you the idea that your account has been deleted, why would we do that?

If you read our announcements, the one-time license holders need to submit a ticket to get updates if their purchase was less than 1 year ago.

If there was some sort of misunderstanding in your ticket please submit your ticket ID and I will look into it for you.

If you refer to Zingiri, all “One Time” license holders were charged an annual support fee for updates, which we have cancelled since we took over from Zingiri.

Unfortunately we will not and do not offer free lifetime support as we do need to maintain income to continue development.

If you need help, simply submit a support ticket. We operate Mon-Fri CET and deal with tickets as quickly as we can.

Thank you.

Hi

Please log in via SSH and try to curl your WHMCS installation on the command line using verbose output

eg: if your whmcs url is http://www.yourdomain.com/whmcs/:

# curl -v “http://www.yourdomain.com/whmcs/”

What does the output say?

Hi Mehnihma

The bridge is doing an HTTP request to your WHMCS installation.

You will need to talk to your host (the host of your WordPress site) to request they allow the server to call URL’s in CURL with PHP.

Hi tier1media

Due to the fact that the WHMCS bridge displays inline with your WordPress installation (not within an iframe unless you use the short codes), the WP css is also output.

You will need to make adjustments to your CSS to stop the WP styles interfering. There is a CSS block in the Bridge settings where you can do this or you can adjust your stylesheets.

Hi extrano

Please take a look @ our KB article here on how to solve this:

https://i-plugins.com/whmcs-bridge/knowledgebase/?action=displayarticle&id=1040

hi Anthony,

You are mislead.

Firstly, the way the plugin works is that it fetches the WHMCS pages via WordPress (to avoid having to use a frame) so therefore the WHMCS is actually being browsed from your server, hence the server IP being shown on the customer portal.

Secondly, the IP address of your server is no secret – anyone can simply do a dns lookup on your domain – using any one of the many thousands of tools, some of which are standard network tools installed on your computer.

SSL does not hide your IP, SSL creates an encrypted connection between your browser and the hosting server, so that people are unable to “sniff” the traffic between the two points.

The premium plugin has a patch to fix this IP to be shown as the user, this feature required additional development hence it being part of the premium version, our free version is as much as we can give away without any support.

Hi gsitemas

Your WordPress theme stylesheet located @ http://solowebs.com.mx/web/wp-content/themes/Divi/style.css?ver=3.8.1

Line # 88 has the following CSS rule:

media=”all”
input {
-webkit-appearance: none;
}

You need to comment out this rule or add a custom CSS within the WHMCS plugin style block for:

#order-boxes input[type=”radio”] {
-webkit-appearance: radio;
}

If that doesn’t work add an !important before that closing “;” of the CSS rule.