GetResponse

Here’s our basic documentation:

https://www.getresponse.com/help/building-contact-lists/forms-and-pop-ups/do-you-offer-a-plain-html-form-code.html

and here’s more:

DIY-WebForm.pdf

We do not support WordPress Mulitsite currently.
I understand this is an inconvenience, I will make sure to send a follow up to our Product Management Team for reference, so they know you reported this and this is something we need to work on.

We’re very sorry to hear that happened. Our plugins allows you to enable cron (schedue jobs) to prevent such time out under „Performance optimization > Use a time-based job scheduler for this export”. Tick the box next to „Use a time-based job scheduler for this export” and add the following line to wp-config.php:

define(‘DISABLE_WP_CRON’, true);

to enable cron.

You can then trigger the cron manually, via URL, using the following syntax:

{shopurl}/wp-cron.php?doing_wp_cron.

To automate this you need to add the following code to crontab:

*/10 * * * * curl http://127.0.0.1:8000/wp-cron.php?doing_wp_cron > /dev/null 2>&1

Please make sure your page passes data in UTF-8. If that does not solve the issue, please reach out to us using this contact form: https://app.getresponse.com/feedback.html?devzone=yes with your account email and API key, and we will look into this (please do not share your data here for security reasons)

Please reach out to us using this contact form: https://app.getresponse.com/feedback.html?devzone=yes with your account email, API key, and a few samples of purchases (names of products and dates of purchases) that were not added, and we will look into this. Please do not share your data here for security reasons

Thank you for letting us know about the issue, we do our best to solve it as soon as that is possible, in the meantime please try to export the contacts without ‘Performance optimization’ option selected.

If that does not solve the issue, please reach out to us using this contact form: https://app.getresponse.com/feedback.html?devzone=yes with your account email and API key, and we will look into this (please do not share your data here for security reasons).

The page may be timing out due to large number of data it is trying to pass. You need to enable “Use a time-based job scheduler for this export” under Performance optimization to prevent such time outs and enable cron events in WordPress. You need to add the following line to wp-config.php: define(‘DISABLE_WP_CRON’, true); to disable the default cron. You can then trigger the cron manually, via URL, using the following syntax: {shopurl}/wp-cron.php?doing_wp_cron. To automate this you need to add the following code to crontab: */10* * * * curl http://127.0.0.1:8000/wp-cron.php?doing_wp_cron > /dev/null 2>&1

Thank you for this feedback! We’re happy to hear the plugin is working great for you. 🙂