Go Daddy
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Exploits and GoDaddyWe security very seriously and have a 24/7 Dedicated Security Team that investigates security issues daily. Our team also works with industry security organizations to work to provide the safest hosting environment for our customers.
We’ve verified that the missing ?> tag on the php scripts, and as mentioned, is *not* required. More information can be found at http://php.net/manual/en/language.basic-syntax.instruction-separation.php
If your site has been compromised, we recommend taking a look at this resource from the Go Daddy help center on identifying, removing and preventing malware – http://fwd4.me/Lf5
Alicia
Forum: Fixing WordPress
In reply to: Most of time my site did not open.@mixtaka
I was not able to duplicate the error. The best way to track down the issue is to call support as soon as the error occurs. Support info can be found here: http://fwd4.me/wphelpAlicia
Forum: Installing WordPress
In reply to: Installing WordPress at GoDaddy@cathaypacific1946
Glad to hear it. If you need help beyond installation, check out this article from the Go Daddy help center – http://fwd4.me/KK4Forum: Installing WordPress
In reply to: Admin section is ugly@jti3133
I see that you’re using ad-supported hosting. Some applications don’t play nicely with the free hosting accounts. You can upgrade your account using the following instructions, or give our support team a call.Upgrading Your Hostintg – http://fwd4.me/4I4
Support – http://fwd4.me/GDSupportForum: Fixing WordPress
In reply to: Virus called bibzopl infecting WordPress blogs@carolineroman
Glad to see your site is up and running. Let me know if you still need some help.@desertfae and @joeangelo
GoDaddy.com takes security very seriously. Hopefully you’ve already submitted a ticket and our security team has reviewed your account. If not, you can find contact information here: http://fwd4.me/1aPAlicia
Forum: Installing WordPress
In reply to: Thesis 1.6 Installation>GoDaddy…Vincent Conard,
Have you tried these instructions? http://fwd4.me/1aZAlicia
Forum: Fixing WordPress
In reply to: Trouble installing WP theme with Godaddy hostingYou can try switching, but I’d be happy to take a look if you’re okay with posting the domain.
Here are the instructions if you decide to switch to Linux: http://help.godaddy.com/article/1285?isc=smfor1
@muhammadusman82
I tried and was not able to duplicate. Are you still having trouble?@ilikefilms
It has something to do with the config file in the root. Renaming it makes the sites work properly. You’ll need to go in and figure out the problem with the file.@makaro
Looks like things are working for you now.@roja_castilla
Try these threads –
http://wordpress.org/support/topic/286135
http://wordpress.org/support/topic/301806If you’re okay with it, please post the domain, approximate times the errors are occurring, where on your site you’re seeing the errors and steps on duplicating.
Forum: Installing WordPress
In reply to: Go Daddy database connection issues on new install@dmtolbert
If you feel comfortable, please post the domain name.Forum: Installing WordPress
In reply to: 2.91 Unformatted DashboardSounds like you may be using a free hosting account, in which case some functionality may not work as intended. You can easily upgrade to a paid account using this help article – http://help.godaddy.com/article/9?isc=smfor1
Alicia
Forum: Installing WordPress
In reply to: Having troubles installing WordPress@hstetina
Try this help article – http://help.godaddy.com/article/5110?isc=smfor1If you’d like to get in touch with our support staff you can find the contact info here: http://www.godaddy.com/community/community.aspx?isc=smfor1&tab=support
@peacockandpaisley
.htaccess files are recognized immediately.I’d like to take a look at this. If you feel comfortable, please post the domain name.
There are several things you can try in order to pinpoint the source of the errors.
-Rename the .htaccess file (temporarily). If your site works properly after renaming, you know the .htaccess file is the culprit.
-Disable Fast CGI via the File Extension Manager in the Hosting Control Center. Give it a few minutes and try your site again.
-Linux deluxe accounts or higher, offer error logs. This article provides instructions on working with the logs – http://help.godaddy.com/article/1197?isc=smfor1
If you still can’t determine the cause, please contact our support team with approximate times the errors are occurring, where on your site you’re seeing the errors and steps on duplicating. Support information can be found here: http://www.godaddy.com/community/community.aspx?isc=smfor1&tab=support
Forum: Installing WordPress
In reply to: I can’t upload WordPress to Godaddy!@kriskrangle49
I’m sure you’ll find this article for uploading your files helpful – http://help.godaddy.com/article/96?isc=smfor1I did visit your site and the domain is parked. This GoDaddy.com help article will help you set up your hosted nameservers – http://help.godaddy.com/article/664?isc=smfor1
Our support team is also available to help you out with any of this. You can reach them here: http://www.godaddy.com/community/community.aspx?isc=smfor1&tab=support
Alicia