Go Daddy
Forum Replies Created
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Forum: Plugins
In reply to: subscribe2 with godaddy linux hosting no email confirmationAny luck with this @travis10? Great thought from @redthinkingcap.
It appears that Subscriber2 needs to be set to send emails from the administrative email address on the blog. There should be settings in Subscriber2 where the administrative email address can be defined. Check to make sure it’s been set correctly there.
If you’re still having trouble, be sure you’re using the Go Daddy relay server – relay-hosting.secureserver.net and there are no conflicts from other plug-ins.
Alicia
GoDaddy.comForum: Installing WordPress
In reply to: WordPress Website is blankMarian,
Looks like all is well now. Did it have to do with the file location? Sometimes when the index file is looking in the wrong place for content it causes a blank screen. Let us know how you fixed it.
Alicia
GoDaddy.comForum: Fixing WordPress
In reply to: Random 500 Internal Server Error (godaddy)Thanks for the update. Your last error log gives a ‘Premature end of script headers’ error, then references your index file. This tells us that a script in your index file is responsible for your 500 Internal Server Errors. Unfortunately, there is not a simple fix for this one as the error is just saying that something didn’t work. Like James (MacManX) mentioned, the error is likely related to a plugin. Try backing up your plugins folder, then deleting them completely and see if the same error occurs.
Let us know how it goes!
Alicia
GoDaddy.comForum: Fixing WordPress
In reply to: Internal Server ErrorHi Stacy –
No problem. I’ve gotten with our hosting team and they’re going to provide you with the most current log files to help you troubleshoot the errors. That should help you narrow it down. Keep us posted.
Alicia
GoDaddy.comForum: Fixing WordPress
In reply to: Random 500 Internal Server Error (godaddy)Hi Tom Person,
Sorry to hear this. You’ve probably noticed that 500 Internal Server Errors can be anything from long database queries to incorrect coding. Even large images or the server load could be the cause. Error logs would be helpful in pinpointing the issue and you can upgrade to deluxe at any time so you have access.
Like you mention, you have quite a few plugins on your site. This may be slowing it down and causing the errors. I’d recommend trying out Supercache. Here’s a great link for getting started and FAQ page from WordPress:
http://www.wpbeginner.com/beginners-guide/how-to-install-and-setup-wp-super-cache-for-beginners/
http://wordpress.org/extend/plugins/wp-super-cache/faq/
In the meantime, we’ll take a closer look at your issue. Thanks!
Alicia
GoDaddy.comForum: Fixing WordPress
In reply to: Permalink help, I think@lowman55
I took a look at your site, and it seems to be directing properly. Let me know if you’re still having problems.Alicia
GoDaddy.comForum: Fixing WordPress
In reply to: Internal Server ErrorStacy –
If you feel comfortable, please post the domain name so I can take a closer look.
Alicia
GoDaddy.comForum: Fixing WordPress
In reply to: Removing Godaddy BannerPlease note that the free hosting has advertisements to support the cost of the product. We do offer the option to upgrade your hosting to paid using these instructions:
http://community.godaddy.com/help/article/9?isc=smwpforAlicia
GoDaddy.comForum: Fixing WordPress
In reply to: Internal Server ErrorStacy –
Have you tried this help file? It gives you some possible resolutions for that error:
http://community.godaddy.com/help/article/1655?isc=smwpforIf you and your designer are still having trouble let me know. I’d be happy to take a look!
Alicia
GoDaddy.comForum: Fixing WordPress
In reply to: 2.9.2 site hackedWe hear your frustration. Please read our blog post: http://community.godaddy.com/godaddy/whats-up-with-go-daddy-wordpress-php-exploits-and-malware/?isc=smwpfor
If you’re site’s been affected, please fill out the form listed in the article.
Alicia
Forum: Fixing WordPress
In reply to: Godaddy wordpress blog hacked@helpme11
GoDaddy.com did send out a notification to customers affected by this issue. Although I know you would prefer not to be linked, I want to avoid flooding the forum. For a step-by-step guide to update WordPress, please visit http://fwd4.me/NGNAlicia
Forum: Fixing WordPress
In reply to: 2.9.2 site hacked@clundie
This is not necessarily specific to WordPress, that’s just one of the more popular apps. The real concern is insecure PHP code, which is more likely to exist in apps that haven’t been properly updated.If there’s another installation that’s been exploited in the same hosting account, it could affect your other sites, but not across accounts or across customers on the same server.
Our security team can take a look by submitting your information here: http://fwd4.me/Mrd
Alicia
Forum: Plugins
In reply to: Site HackedAll,
We’ve posted instructions for fixing the issue at http://fwd4.me/MFK. Please make sure that you follow all of the steps, including the ‘permanent fix’.
Salem
Forum: Fixing WordPress
In reply to: Godaddy wordpress blog hackedredkathy,
We’ve posted instructions for fixing the issue at http://fwd4.me/MFK. Please make sure that you follow all of the steps, including the ‘permanent fix’.
Salem
Forum: Fixing WordPress
In reply to: Godaddy wordpress blog hackedA few of our customers were affected. Here’s what our CISO had to say about it:
“WordPress is a-ok. Go Daddy is rock solid. Neither were ‘hacked,’ as some have speculated.
After an extensive investigation, we can report there was a small group of customers negatively impacted. What happened? Those users had outdated versions of the popular blogging software, set up in a particular way.
This underscores the importance of installing the latest Web applications, no matter where you are on the Internet. If you use Hosting Connection, automatically update WordPress to version 2.9.2 using the simple 3-step update offered when you log-in.
And, while we’re on the topic of Web security and Best Practices – be sure all your online passwords are unique, secure, and in a safe place.”
If you have questions or you’d like someone to take a look at your WordPress site, please get in touch with our 24/7 support team at http://fwd4.me/MBI
Alicia