Mehmet

Hi @the5krunner ,

Since some time has passed, I’m going to resolve this ticket for now.
You can reply anytime if you need further assistance, and we’ll reopen it.

Best regards,
Mehmet

Hi Roland,

I’ve received your email via our support system and have sent you a message there. Please check your inbox, and if you receive my email, kindly reply to that ticket so we can continue the conversation directly there.

Kind regards,
Mehmet

Hi Roland,

If you’d like, you can also reach out directly to our support team via support@veronalabs.com.
We’ll be able to assist you faster and more effectively there.

Additionally, you can try one more option:
Go to Statistics > Settings > Filtering and Exceptions > Excluded IP Address List,
and add any IP addresses that show a large number of visits within a short time period.
Excluding these will help make your visitor data much more accurate and closer to what you see in Google Analytics.

Kind regards,
Mehmet

Hello there,
Thanks a lot for reaching out.

It looks like the file you mentioned belongs to the Simply Static plugin, not WP Statistics.
We’re the developers behind the WP Statistics plugin.

You can contact their support team directly from the official WordPress forum here:
https://wordpress.org/support/plugin/simply-static/

They’ll be the best people to review the flagged code and clarify if it’s a false positive.

Thanks again for checking things carefully.
We really appreciate users who help keep the WordPress ecosystem secure!

Kind regards,
Mehmet

Hi Roland,

You’re absolutely right that a large difference in numbers usually means WP Statistics is also recording a lot of automated or bot visits that Google Analytics automatically filters out.

You can fine-tune this in WP Statistics > Settings > Filtering & Exceptions > Robot Exclusions.
From there, you can enable and customise bot filtering. Right below that section, you’ll also find the “Robot View Threshold” option, which helps you define how strictly bots are detected and excluded.

We’ve documented this feature here for more detailed guidance:
Robot Exclusions – WP Statistics Documentation

And if you want to expand your bot exclusion list, you can check this full list of known bot signatures (from the Matomo project):
List of Known Bots

Once you adjust these settings, your stats will more closely reflect real human visitors, and you’ll get a much clearer comparison to Google Analytics.

Kind regards,
Mehmet

Hi @acekin,

You’re absolutely right, that’s a reasonable concern.

Some bots don’t just crawl; they can also scrape content to reuse it elsewhere. While SlimStat can’t block them directly, you can take a few extra steps to reduce their impact:

• Enabling server-level protection tools, such as Cloudflare or Wordfence, can filter suspicious traffic before it reaches your site.
• Add a robots.txt rule to disallow unwanted bots from crawling specific areas (like /category/ pages).

These steps help keep your analytics cleaner and protect your content from automated scrapers.

Best regards,
Mehmet

Hi @acekin,

Great question.

The fingerprint in SlimStat isn’t tied to an IP address. Instead, it’s a unique code generated from several browser and device details, like the operating system, browser version, screen resolution, fonts, language, and time zone. This process is called browser fingerprinting and helps identify returning visitors even when their IP or cookies change.

Seeing the same fingerprint across different IPs or countries can happen for a few reasons. The most common is VPN or proxy usage, where one person’s connection appears to come from different locations while using the same device and browser. It can also happen with bots or scrapers that use identical configurations, or in shared environments (like offices or virtual machines) where multiple systems are clones of the same setup.

In short, the fingerprint is a useful but not perfect way to recognize unique visitors. It helps give a clearer picture of user behavior but can sometimes overlap when devices or browsers are configured similarly.

‌Best regards,
Mehmet

Hi @programmin,

Could you please check the following path on your site to see if any database action is required?

Statistics > Optimization > Plugin Maintenance > Database Schema

This will show whether there’s an update or fix needed for the database tables.

Thank you!