Hi @stuartduff – thanks for your reply.
Both my wordpress.com account and woocommerce.com account has definitely been verified. I have no option to resend a verification email to any of my accounts.
I cannot visit https://woocommerce.com/my-account/create-a-ticket/ as I get this message:

Pressing the ‘resend confirmation email’ does nothing – no email is sent and is not in any spam folders. My account is definitely activated.