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Viewing 15 replies - 721 through 735 (of 1,238 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @gia2405 I don’t understand what is it you are trying to achieve. Can you elaborate on what you mean by “show the title attribute”? I understand you are looking to add certain behavior after a customer selects an image – but I’m not entirely sure of what is it you want to show customers.

    More details would be appreciated!

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi Marko! If I understand correctly, you’d like for a way to email an invoice to your customers – but you don’t want that invoice to be automatically generated for you. You want to manually attach that invoice to the order, and then send it to the customer. Is that correct?

    There isn’t a way to do that out of the box. Doing a quick internet search, I found this plugin, which apparently helps you add attachments to an order – which the customer can then download from the order details page in the My Account section.

    I haven’t tested that plugin myself, but I thought you might want to give it a try.

    Alternatively, if that does not end up working for you, I can think of two other workarounds.

    * Manually email the customer their invoice, since it won’t be automatically generated anyway.

    * Add a customer note on the order (which will be emailed to them), containing a link for them to download the invoice.

    Hopefully this helps!

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I agree the css code provided above would work for the change you want to make. Since we haven’t heard back from you in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I was unable to reproduce this issue on a site of my own – so I’m unsure what could be going on here. When I try this on my end, I only get on sale products with that shortcode.

    It might be a case of product data being damaged, making the site thinking they are on sale when they are not. You may try regenerating product lookup tables, to see if that might fix it. You can do this from WooCommerce > Status > Tools.

    If that doesn’t work, have you considered inserting products using the WooCommerce product blocks, instead of shortcodes?

    … posting a status report for a production e-commerce site in a public forum may not be a good idea …

    There isn’t anything in the system status report that could compromise your site. Just be careful not to share passwords or sensitive data like that, but the system status report is fine.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @fortunenext This does sound like a tax configuration issue. It’s important that you review what your tax settings are.

    When you enter a price in WooCommerce, and have taxes calculated, you get to choose whether the price you entered includes tax or not.

    If you make it so the tax is included, then that will be the final price for customers in the area where you configured the tax to be charged. If price is exclusive of tax, then the tax will be calculated on top of it (which is why you might see a higher price).

    But here it is important to note how are you calculating the tax (based on the customer address? Or the shop address?), and what regions did you calculate tax for.

    So, for example, if you entered a price of 10.00, and made it inclusive of tax. You have a 10% tax rate configured for customers from California. But if you have someone ordering from Florida, for example, they will see instead a price of 9.09 – since taxes are only configured to be calculated for California customers.

    I hope this helps you review your tax setup and sort out these issues.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    If I understand correctly, you’d like to have an attribute that has one name in the backend, but a different one on the front-end of the site. Is that correct?

    If so, I’m afraid there isn’t a way to do that out of the box. Custom coding would be needed for that.

    I’ll leave this thread open for now, in case someone else has any suggestions for you.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @ozni He intentado reproducir el error que describes en tu sitio, pero la opción de zoom funciona correctamente para mí.

    Puedes ver un video de mi interacción con tu sitio aquí: https://cld.wthms.co/J2h3CT

    ¿Funciona de manera diferente para ti?

    También lo intenté en mi propio sitio, con la última versión de WooCommerce y Storefront, pero no veo ningún problema.

    • This reply was modified 6 years, 6 months ago by Fernando a11n.
    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I’m not fully understanding the issue described here. Can you share more details about what’s happening on the site?

    It sounds like you are trying to import variable products onto your site – but you are encountering issues doing that.

    What tool are you using to import these products?

    What happens after the import is done? You say you have to “make a step back and save the page” for it to work. Can you elaborate on what that means?

    The more details we can have, the better!

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    2 x 98.86 = 197.92 not 197.70 – what’s going on here?

    I believe here you mean, 197.72, right?

    I’m thinking this is being caused by the tax calculation. Can you elaborate on what is your tax setup like for this product? What is the price of the product as saved in the settings, and what is the tax rate that is being calculated for this product in the UK?

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @solutionwin When adding a product to a manual order, the search option will search product titles and SKUs. So, I’m thinking you could enter the barcode number in the SKU field of each product – which will make them come up when searching using that number.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @carena I’d definitely echo the above and recommend using the WooCommerce Blocks plugin, which will make it super easy to insert products on pages or blog posts.

    However, if you don’t want to use blocks, you can also use shortcodes. WooCommerce comes with shortcodes out of the box, which you can use to insert products on other pages and posts. Using a product ID, you can get a specific product to be displayed elsewhere, using this code:

    [product id="32"]

    Where 32 is the ID of the product you are inserting.

    You can read more about the shortcode options in the documentation here.

    Note that these shortcodes are no longer being actively developed and might eventually be deprecated, as the new block editor is becoming the new norm. New blocks are coming out frequently, offering exciting new possibilities – so you may want to consider updating soon.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    It never used to be like this until the last Woocommerce update. Unfortunately, this theme is no longer being supported and I am in the process of switching to a new theme (sigh!).

    Oh, that’s a bummer! The theme might be incompatible with the latest update, which is why products started popping up.

    While it can be quite annoying to have to switch themes, it is recommended that you be using a theme that is being actively developed and maintained – to avoid this type of issues in the future. So, in the long run, switching your theme is going to end up being a good thing.

    Good luck!

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @taymag Issues like this can often be caused by caching. If there are any caching features enabled on the site, this might be preventing the cart from updating. If you haven’t enabled cache before, you may want to contact your host to verify they haven’t enabled caching at the server level – which can be quite aggressive.

    You can ask them to disable it altogether, or at least make sure that all your WooCommerce pages (Shop, Cart, Checkout, My Account) are not being cached.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @leandrinholemos I used Google Translate to understand your message in English:

    I translated some terms into the woocommerce.po and .mo files in my language. But every day, it dawns with the original translation without my changes. I don’t use cache plugin, nothing like that.

    From what I understand, it sounds like you are translating certain strings of text in WooCommerce, but they revert back to the original text – erasing your translations. Did I get that correctly?

    I’m wondering what method did you use to make those translations. I’d usually recommend using a translation plugin, like Loco Translate. That will help you change the text you want, and it will be update proof. So that, even if WooCommerce is updated, the translations won’t be erased.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    As mentioned by seank123 above, WooCommerce can only restrict shipping zones down to the postcode. If you want to differentiate regions within the same postcode, custom coding would be needed for that.

    We haven’t heard back from you in a while now though, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 15 replies - 721 through 735 (of 1,238 total)