Different Price showing

  • Resolved sam1215

    (@sam1215)


    5 years, 6 months ago

    All of the price are different then what I set it for… Here’s one below link was set for $135.00 not for $123.58… There was no new plugins installed, but wordpress did an update that was it. Need help.

    • This topic was modified 5 years, 6 months ago by sam1215.
    • This topic was modified 5 years, 6 months ago by sam1215.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • fortunenext

    (@fortunenext)

    5 years, 6 months ago

    Same problem, need help!

    fortunenext

    (@fortunenext)

    5 years, 6 months ago

    Also, I found an answer that says it has to do with taxes calculated on Geolocation. But nothing helps:

    – Setting the default location to shop address
    – Disabling Tax Management altogether
    – As User, entering an address

    I am actually able to order a product at my shop for a reduced price, this is not just visual!

    Thread Starter sam1215

    (@sam1215)

    5 years, 6 months ago

    I unable “Standard” tax rates so no taxes is collected on my site and now it is fine, but I need to enable this tax “Standard” on my site. Can some fix this BUG????

    Thread Starter sam1215

    (@sam1215)

    5 years, 6 months ago

    @fortunenext This works.. Make sure that this is check (No, I will enter prices exclusive of tax) Not YES let me know if it worked for you.

    fortunenext

    (@fortunenext)

    5 years, 6 months ago

    Sadly, it does not work =(

    When I use this switch, my newer product shows actually a price HIGHER than the one I originally entered while older products stay at the weird price.

    I don’t even know what those numbers are; my 10€ product with I WILL ENTER WITHOUT TAXES costs 10,69€ while with ENTER INCLUSIVE OF TAX it is at 8,98€… so the 19% VAT are added to the wrong 8,98€ price?

    • This reply was modified 5 years, 6 months ago by fortunenext.
    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    5 years, 6 months ago

    @fortunenext This does sound like a tax configuration issue. It’s important that you review what your tax settings are.

    When you enter a price in WooCommerce, and have taxes calculated, you get to choose whether the price you entered includes tax or not.

    If you make it so the tax is included, then that will be the final price for customers in the area where you configured the tax to be charged. If price is exclusive of tax, then the tax will be calculated on top of it (which is why you might see a higher price).

    But here it is important to note how are you calculating the tax (based on the customer address? Or the shop address?), and what regions did you calculate tax for.

    So, for example, if you entered a price of 10.00, and made it inclusive of tax. You have a 10% tax rate configured for customers from California. But if you have someone ordering from Florida, for example, they will see instead a price of 9.09 – since taxes are only configured to be calculated for California customers.

    I hope this helps you review your tax setup and sort out these issues.

    fortunenext

    (@fortunenext)

    5 years, 6 months ago

    @fhaps

    But how does that fit what I wrote before – with none of the settings, the price matches my entered price?
    Btw, im basing the calculation on shop position (Germany) where 19% VAT is correct.

    Also notable is that the prices worked correct before – and without any configuration change, this problem happened (probably with some plugin update).

    – Tim

    • This reply was modified 5 years, 6 months ago by fortunenext.
    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    5 years, 6 months ago

    But how does that fit what I wrote before – with none of the settings, the price matches my entered price?

    I’m not sure what you mean by this. Can you elaborate, please?

    fortunenext

    (@fortunenext)

    5 years, 6 months ago

    @fhaps

    Sorry for the late answer, didn’t see your answer!

    I was refering to what I wrote before:

    When I use this switch, my newer product shows actually a price HIGHER than the one I originally entered while older products stay at the weird price.

    I don’t even know what those numbers are; my 10€ product with I WILL ENTER WITHOUT TAXES costs 10,69€ while with ENTER INCLUSIVE OF TAX it is at 8,98€… so the 19% VAT are added to the wrong 8,98€ price?

    Which option ever I take, I can not make the shown price in the shop fit the price I entered, neither including or excluding tax. So I feel that this is not an issue of taxes?

    Notably, I realized one interesting thing: When I use the currency switch to switch from EUR to USD, the USD prices shown match exactly the price I configured (so when I configured 10€, it shows 8,98€ but 10$.)

    • This reply was modified 5 years, 6 months ago by fortunenext.
    fortunenext

    (@fortunenext)

    5 years, 6 months ago

    The last thing I entered actually just solved my issue.
    For future reference:

    The plugin “Wolf WooCommerce Currency Switcher” apparently had a bug. Updating it to the latest version resolved the issue for me!

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    5 years, 6 months ago

    Interesting! Glad that’s been solved now.

    I’ll mark this thread as resolved.

Viewing 11 replies - 1 through 11 (of 11 total)
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