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@lilbunny Most payment gateways require customers to enter a full billing address in order to verify and approve payments. This is part of the fraud prevention measures of most gateways, including Stripe.
Out of the box, there isn’t a way to stop the plugin from requiring this information. And any attempts to remove those fields from your checkout screen will likely result in transactions failing as –again– Stripe requires that information in order to be able to authorize transactions.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Invalid API key provided: stripe@addel101 The error you are receiving is pretty straightforward, and it is usually indicative of one of two issues:
1. The keys you shared are incorrect.
2. The keys do not correspond to the environment you set up the site to.So, besides double and triple checking that the credentials are correct, you’ll want to verify that you have set up Stripe on the mode that corresponds those keys: If you have saved live keys, Stripe needs to be on live mode, and not test mode.
@kristinubute Most payment gateways setup a minimum amount per transaction. For Stripe, it is recommended that you test transactions above $1.00
Can you try with placing orders that are above $1.00 in value? Let us know if you continue to experience issues even with these orders.
Forum: Plugins
In reply to: [WooCommerce] Is there Table Rate Shipping in Woocommerce 4.3+?This is not one of the shipping options included in WooCommerce out of the box.
I can recommend the Table Rate Shipping extensions old on WooCommerce.com:
https://woocommerce.com/products/table-rate-shipping/
I haven’t personally used any other free alternatives, so I can’t vouch for the quality or functionality of any other. I’ll leave this thread open for now though, in case anyone else from the community can chime in with additional recommendations.
Forum: Plugins
In reply to: [WooCommerce] seller’s phone@fabriciobarros10 It looks like you are using a third-party plugin that enables “vendor” functionality on your site.
I’d recommend reaching out to the developer of that site, in case it’s possible to add that information for each vendor profile and display after checkout.
Out of the box there isn’t an option to configure that kind of conditional logic to display information in the Order Received page, so it would have to be custom-coded for your site.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Question-based shopping?The setup you described is not possible to configure with WooCommerce out of the box, and I’m not aware of any plugins that would add that kind of feature.
This does sound like something that you would have to code for your site specifically. If you’d like to explore that option and you need any coding help, you can reach out to one of WooCommerce.com’s customization partners:
https://woocommerce.com/customizations
They’d be able to give you a clearer idea about the scope of the project and quote you for their services.
I’m going to leave this thread open for a bit in case anyone else is able to chime in to help you out.
Forum: Plugins
In reply to: [WooCommerce] Local Pick Up not showing in cartCan you share a screenshot of your shipping setup?
Please head to WooCommerce > Settings > Shipping > Shipping zones, and take a screenshot of all the shipping zones there.
Then click to enter the settings of this particular shipping zone, and take a screenshot of that configuration.
This will give us more details to look at and advise properly.
Forum: Plugins
In reply to: [WooCommerce] Checkout Page now 1 one column; Category Titles Missing@thehikingsociety The elements you describe are controlled by your theme, so it’s possible the theme is incompatible with the latest update you installed. I’d recommend reaching out to your theme developer to alert them of the conflict and see if there’s any assistance they can provide.
Forum: Plugins
In reply to: [WooCommerce] Redirect issue after paymentI’d guess the issue comes from a conflict with your payment gateway or another plugin. If you try a different payment method, like Cash on Delivery which is included out of the box, is the order created correctly?
If the issue is coming from your payment gateway and they are unable to help, there is not much we can do here to fix a conflict with that third-party plugin.
Forum: Plugins
In reply to: [WooCommerce] image gallery features not working@arsenalemusica If your theme supports it, you can control how many products are displayed er row from Appearance > Customize > WooCommerce > Product Catalog.
Forum: Plugins
In reply to: [WooCommerce] Duplicated order ID causes wrong Payment status@mgz069 Can you confirm if this is the only payment gateway you are using on the site?
JCC Payment Gateway for WC: by JCC
I’d recommend reaching out to the developer for advice on this error, particularly since it seems to be detecting a “duplicate” order ID despite no duplicates existing on your site.
Forum: Plugins
In reply to: [WooCommerce] Set shipping charges on specific Kilo metersI would recommend looking into the WooCommerce Distance Rate Shipping extension. That plugin will let you set up shipping charges that are calculated based on the distance between your store’s base address, and the address that the customer enters at checkout.
Forum: Plugins
In reply to: [WooCommerce] Redirect issue after paymentThere seems to be an issue where orders are paid for during Payment Gateway checkout but no orders are processed within WooCommerce after successful payment.
Are you saying that no order is created in WooCommerce at all, despite the customer being charged?
What payment gateway are you using? If the gateway team have identified conflicts and suggested you disable the Sequential Order Numbers plugin, I’d recommend following those suggestions – at the very least to confirm if the problem stops happening without that plugin.
If you don’t want to do that on your live site, do it on a staging copy. A staging site is a clone of your live website that you can modify without risking any changes or damages to your actual site. You can create a new staging environment using a plugin like WP Staging:
Forum: Plugins
In reply to: [WooCommerce] Match gutenberg cart & checkout style to theme style@techjbarrett You are correct in assuming that custom coding will be needed for this. It sounds like you are looking to make extensive style changes, so I’d recommend you consider hiring a developer who can help you make those changes.
You can reach out to one of WooCommerce.com’s customization partners:
https://woocommerce.com/customizations
They’d be able to give you a clearer idea about the scope of the project and quote you for their services.
If you’d still like to try to get some help here in the forums, I’d recommend you open up your site – so people can actually see it – and to be as specific as possible about what elements in the cart and checkout pages you want to change, and how exactly you’d like them to look. Just saying you want them to “match the theme style” is too broad and not something many people will be able to work with.
Forum: Plugins
In reply to: [WooCommerce] image gallery features not workingIn the documentation, there’s at least image zoom, and image swapping between the several ones. So I believe it’s the image gallery you mention by default.
That is correct. Those features are added by default and you wouldn’t need a separate plugin for them. However, it’s possible that your theme is removing them – or at least not declaring support for them to work.
Wonder why it doesn’t work in my case. Storefront crashes my site.
I wasn’t able to access your site as it seems like you have it password protected. However, if Storefront is crashing your site, it sounds to me like there might be conflicting software in there that is causing this behavior.
I’d recommend doing a full conflict test. You’ll want to disable all plugins on the site except for WooCommerce. Then, under that setup, switch your theme to Storefront.
If the issue is gone, you’ll then have to re-enable features one by one, while testing for the issue; until you find out which one is causing this behavior.
We recommend that these steps are taken on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging: https://wordpress.org/plugins/wp-staging/
This plugin lets you copy and redeploy a WordPress site with minimal work.