etellwright

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  • Forum: Plugins
    In reply to: [WooCommerce] Cart not working
    Thread Starter etellwright

    (@etellwright)

    1 year ago

    Hi,

    Thanks. It turned out that there was an issue with the redirect even though it was set up correctly. That is now solved. There is also an issue with the caching and LiteSpeed are looking into it for me.

    Emily

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Scheduled Scans are not happening
    Thread Starter etellwright

    (@etellwright)

    1 year ago

    Hi Margaret,

    Thanks, yes, it has run a scan today and I couldn’t work out why it had suddenly started working. That makes perfect sense: we only got the site fully functional about two weeks ago and after a small flurry of visits from regular followers when we announced that there has been very little traffic because I haven’t started the publicity yet.

    Thanks so much for taking the time to explain. It’s just me doing everything and a lot of it’s new to me, so your help is very much appreciated.

    Best wishes,

    Emily

    Forum: Plugins
    In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Scheduled Scans are not happening
    Thread Starter etellwright

    (@etellwright)

    1 year ago

    Hi Margaret,

    Thanks very much for your reply. The buttons are now working.

    I have sent the report you requested.

    Kind regards,

    Emily

    Forum: Plugins
    In reply to: [WooCommerce] Cart not working
    Thread Starter etellwright

    (@etellwright)

    1 year ago

    Stranger and stranger… I have realised that the Add to Cart button is not working on https://www.castleseftonpress.co.uk but is working on https://castleseftonpress.co.uk. The cart is still not working at all on either but it’s malfunctioning in different ways: in my browser it’s very slow but sort-of works, on my iPhone it seems to work but loses things and finds them again, in Chrome and Safari on the other Mac the side cart and icon never update at all.

    Forum: Plugins
    In reply to: [WooCommerce] Cart not working
    Thread Starter etellwright

    (@etellwright)

    1 year ago

    Hi Ahir,

    Thanks for your comprehensive reply. I disabled all the caches including CDN. 

    I’m not very experienced with Chrome Dev Tools, but I tried to follow your instructions. I could not find wc-ajax=get_refreshed_fragments but I did find something to do with admin-ajax.php which clearly showed it was set not to cache.

    I added the caching exclusions you mentioned to LiteSpeed and left the CDN off. At first I thought things were fixed. It seemed a lot better until I tried it in different browsers and on a different laptop where it made no difference and the cart was still malfunctioning.

    Also, the Add to Cart buttons are not working on them – they are OK for me. I work in Safari on Mac OS 15.3.2 on an M3 MacBook Air and this problem does not occur there, so I had not realised it existed. On my iPhone, it also does not happen. But in Chrome on the same machine and in Safari on our other M3 MacBook Air, the Add to Cart buttons are completely inert and show no signs of being linked to an action. These are the add to cart buttons on Shop, Products by Category, Search Results etc. The Add to Cart on the Product Page works fine. 

    I wanted to get back to you with this new information before I tried changing theme.

    Forum: Plugins
    In reply to: [Product Badge, Label, Countdown Timer for WooCommerce - Sale Booster] WooCommerce On Sale Badge still showing on archive pages
    Thread Starter etellwright

    (@etellwright)

    1 year, 1 month ago

    I have realised that you can turn this off on the Product Image block, so this is now resolved, thank you.

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