ertu131

hello rafya,

thank you for the clear instruction.
the solution with https://yoursite/wp-admin/options.php I already have red in another forum.

first I deleted the plugin. Then I have deleted the values in options.php of:

wc_facebook_external_business_id

wc_facebook_system_user_id

wc_facebook_business_manager_id

wc_facebook_merchant_access_token

wc_facebook_page_access_token

wc_facebook_page_id

wc_facebook_pixel_id

…after that I reinstalled plugin and tried to conennect to facebook again.
the problem here is: I have already deleted the old linked catalogue.
But anyway.. I have created a new catalogue and I tried with different pixels.
But Error appears again.

please see system report here:

### WordPress Environment ###

WordPress address (URL): https://baaba.de
Site address (URL): https://baaba.de
WC Version: 6.4.1
REST API Version: ✔ 6.4.1
WC Blocks Version: ✔ 7.2.2
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.3.2
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: de_DE
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 512 MB
PHP Time Limit: 900
PHP Max Input Vars: 8192
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.7.33
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: wp_
Datenbank-Gesamtgröße: 248.12MB
Datenbank-Datengröße: 222.84MB
Datenbank-Indexgröße: 25.28MB
wp_woocommerce_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Daten: 1.52MB + Index: 1.06MB + Engine InnoDB
wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Daten: 1.52MB + Index: 0.48MB + Engine InnoDB
wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_e_events: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Daten: 0.09MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Daten: 0.23MB + Index: 0.09MB + Engine InnoDB
wp_jtl_connector_link_crossselling_group: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_currency: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_customer_group: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jtl_connector_link_language: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_manufacturer: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_measurement_unit: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_shipping_class: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_shipping_method: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_specific: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_jtl_connector_link_specific_value: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Daten: 6.48MB + Index: 0.30MB + Engine InnoDB
wp_postmeta: Daten: 146.56MB + Index: 18.06MB + Engine InnoDB
wp_posts: Daten: 49.52MB + Index: 1.11MB + Engine InnoDB
wp_rank_math_404_logs: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_ga: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_gsc: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rank_math_analytics_keyword_manager: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_analytics_objects: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Daten: 1.52MB + Index: 0.28MB + Engine InnoDB
wp_rank_math_internal_meta: Daten: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Daten: 0.16MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Daten: 0.16MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_smush_dir_images: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_documentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_documents: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_storeabill_document_itemmeta: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_document_items: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_storeabill_document_noticemeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_storeabill_document_notices: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_storeabill_journals: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Daten: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Daten: 0.16MB + Index: 0.13MB + Engine InnoDB
wp_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Daten: 0.33MB + Index: 0.31MB + Engine InnoDB
wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Daten: 0.13MB + Index: 0.17MB + Engine InnoDB
wp_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gzd_shipment_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipment_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woodmart_wishlists: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woodmart_wishlist_products: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wpmelon_advbedit_temp: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Daten: 11.52MB + Index: 0.17MB + Engine InnoDB
wp_wpr_rucss_used_css: Daten: 0.36MB + Index: 0.05MB + Engine InnoDB
xft0_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
xft0_comments: Daten: 0.02MB + Index: 0.08MB + Engine InnoDB
xft0_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
xft0_options: Daten: 0.19MB + Index: 0.03MB + Engine InnoDB
xft0_postmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
xft0_posts: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
xft0_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
xft0_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
xft0_term_relationships: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
xft0_term_taxonomy: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
xft0_usermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
xft0_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 3039
b2bking_conversation: 2
b2bking_custom_field: 9
b2bking_custom_role: 2
b2bking_group: 1
b2bking_list: 1
b2bking_rule: 45
cms_block: 5
custom_css: 2
customize_changeset: 5
document_template: 4
elementor_library: 5
logosliderwp: 6
mc4wp-form: 1
nav_menu_item: 67
page: 23
popup: 2
popup_theme: 8
portfolio: 9
post: 10
product: 906
revision: 1896
shop_coupon: 1
shop_order: 7
shopengine-template: 1
woodmart_sidebar: 2
woodmart_slide: 35
wp_global_styles: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (21) ###

Advanced Custom Fields: von Delicious Brains – 5.12.2
Classic Editor: von WordPress-Mitwirkende – 1.6.2
Classic Widgets: von WordPress-Mitwirkende – 0.3
Contact Form 7: von Takayuki Miyoshi – 5.5.6
Elementor: von Elementor.com – 3.6.4
Facebook for WooCommerce: von Facebook – 2.6.12
Loco Translate: von Tim Whitlock – 2.6.1
MC4WP: Mailchimp for WordPress: von ibericode – 4.8.7
Safe SVG: von 10up – 2.0.1
Rank Math SEO PRO: von Rank Math – 2.15.0
Rank Math SEO: von Rank Math – 1.0.87
UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com
DavidAnderson – 1.22.11

Vendidero Helper: von Vendidero – 2.1.4
WooCommerce Advanced Bulk Edit: von George Iron – 5.0.1
WooCommerce-Zahlungen: von Automattic – 4.0.1
WooCommerce: von Automattic – 6.4.1
Woodmart Core: von  – 1.0.33
WP Mail SMTP: von WPForms – 3.3.0
WP Rocket | Set Tablets As Mobile: von WP Rocket Support Team –
WP Rocket: von WP Media – 3.10
WPS Hide Login: von WPServeur
NicolasKulka
wpformation – 1.9.4

### Inactive Plugins (2) ###

Germanized for WooCommerce: von vendidero – 3.8.4
Germanized for WooCommerce Pro: von vendidero – 3.4.3

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

installatron_hide_status_test.php: von  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop-Basis: #8 - /shop/
Warenkorb: #9 - /warenkorb/
Kasse: #10 - /kasse/
Mein Konto: #11 - /mein-konto/
Allgemeine Geschäftsbedingungen: #14370 - /allgemeine-geschaeftsbedingungen/

### Theme ###

Name: Woodmart Child
Version: 1.0.0
Author URL: http://xtemos.com
Child Theme: ✔
Parent Theme Name: Woodmart
Parent Theme Version: 6.4.1
Parent Theme Author URL: http://themeforest.net/user/xtemos
WooCommerce Support: ✔

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

### WooCommerce Payments ###

Version: 4.0.1
Connected to WPCOM: Ja
Blog ID: 203001551
Account ID: acct_1KX8xd2Hk5o4OdfJ

### Action Scheduler ###

Complete: 2.543
Oldest: 2022-03-31 16:44:06 +0200
Newest: 2022-04-21 21:30:53 +0200

Pending: 11
Oldest: 2022-04-22 19:05:19 +0200
Newest: 2022-04-27 11:45:55 +0200

### Status report information ###

Generated at: 2022-04-21 21:30:55 +02:00

many thanks

ertu