Eric Daams
Forum Replies Created
-
Hi @saruban,
I’m going to mark this as resolved since it seems like it’s a Lemongrid issue, not a Charitable issue. Please let me know if you have followed the steps I suggested and it’s still a problem.
Cheers,
EricHi @nisiwi,
Sorry for the delay in getting back to you. When you say you’ve been adding forms with a shortcode, which shortcode do you mean?
I’m not aware of any issues with Safari, but if you could send me a link to your site I’d love to take a look.
Basically, with the donation form set to show on the Same Page, it should appear when you’re viewing the campaign page.
Cheers,
EricThanks for the great review Hil! Good luck with all your fundraising 🙂
Cheers,
EricThis may be a theme or plugin conflict. To test, could you try temporarily switching to one of the default WordPress themes like TwentySeventeen and see if the same thing happens there?
Cheers,
EricHi @giilour,
There isn’t a particularly easy way to do this at the moment, but I’ll make sure we add this in with the next release. I’ll work on getting an update out this week with this issue and the list syncing issue fixed.
Cheers,
EricThanks for the heads-up about this issue @giilour. Definitely not ideal. What is happening is that the MailChimp lists are cached in the site to avoid repeated API calls to MailChimp (which can slow the admin page load quite a bit). But obviously there needs to be a way to re-sync lists.
I’ve listed this as a bug to be fixed in the Newsletter Connect plugin; it’ll be resolved in the next release.
Cheers,
EricHi Barry,
Yes, you can remove both using some custom code. For the [campaigns] shortcode, see this topic:
https://wordpress.org/support/topic/donate-amount-in-campaign/
For the single campaign page, you can use this code snippet:
If you run into trouble with either of those, please paste your custom code into a gist at gist.github.com and I can take a look.
Cheers,
EricThe plugin doesn’t include a general purpose subscribe form, but there are plugins out there for that. If you’re using MailChimp, you can find plenty of free options: https://wordpress.org/plugins/search/mailchimp/
I think MailPoet includes its own widget or shortcode for this.
Cheers,
EricActually, on further thought, one thing you could look at is using the Newsletter Connect extension to add donors to a MailChimp mailing list when they donate; then, when the campaign is finished, you can send them an email through MailChimp.
Cheers,
EricHi Barry,
I’m afraid we don’t have an out of the box way for doing this at the moment. It’s definitely possible to build something like this if you’re comfortable writing code though.
Cheers,
EricHi @saruban,
There is a Javascript error related to the Lemongrid plugin which is breaking all other Javascript events on the page:

Could you try deactivating this plugin to see if the donation modal loads as expected without it?
Cheers,
EricHi @pencildave, I’m going to mark this as resolved since you followed up with us via email and we were able to work this out. If you run into any more issues you can reach us via email or here.
Cheers,
EricYes @b4ngali, that’s possible. It does require a little bit of custom code though. Here’s an example you can adapt:
You will need to replace line 35 (the highlighted one) with this:
remove_action( 'charitable_campaign_content_loop_after', 'charitable_template_campaign_loop_donation_stats', 8 );
See https://github.com/Charitable/library#how-to-use-the-code-snippets for how to add this snippet to your site.
Cheers,
EricHi @dains,
Sorry for taking a while to get back to you. Do you mean you would like users to remain on the login page after they have successfully logged in? i.e. If the login page is yoursite.com/login/ they will remain on yoursite.com/login/ after logging in.
If so, you should be able to use the shortcode parameter and set it to the login page URL.
Cheers,
EricThanks Garrett! Really appreciate you pointing these out to me; they’ll be fixed in the next release.
Cheers,
Eric