Eric Daams
Forum Replies Created
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Hi @rustedaxe,
This could be a theme or plugin incompatibility issue. If you switch to a different theme, do you see the description field? What about if you disable all plugins other than Charitable?
Could you send me a screenshot of your campaign editing page?
Cheers,
EricHi @rmniemela,
Reach uses a custom layout for the grid, and omits that button by default. That said, I can give you a bit of custom code to fix the issue.
To be clear, do you want a donate button linking to the donation form or a read more button linking to the main campaign page?
Cheers,
EricHi @ahmed62402,
Let me know when the site is online somewhere and I can give you a bit of CSS that will work.
Cheers,
EricHi @norayr10,
We didn’t have a good way of solving this, but just discovered a new plugin that is perfect for this:
https://wordpress.org/plugins/translatepress-multilingual/
It allows you to translate campaigns but doesn’t treat all the translations as separate campaigns.
Cheers,
EricI’m sorry to hear it hasn’t worked out for you. Send us an email via https://www.wpcharitable.com/support/ with your purchase details and we can sort that out for you.
Cheers,
EricHi @ahmed62402,
It’s probably some styling in your theme overriding the CSS. Without seeing the source I can’t really test a solution, but you can try to make the CSS more specific like this:
body .campaign-description { font-size: 14px; }Could you send me a link to the campaign?
Cheers,
EricHi Adam,
We don’t have a built-in way to do this right now, though we do have a donation form shortcode coming in version 1.5. It doesn’t currently support just showing the button with a modal but we did talk about the possibility of adding support for that. I’ll note your +1 for this ability 🙂
Cheers,
EricHi @audymatic,
Thanks for the suggestion! WordPress is getting a major overhaul to the way content is created in version 5.0, so we’ll be revisiting how the Charitable UI should fit into that as we prepare for that release. We will definitely keep your suggestion in mind.
Cheers,
EricHi @amhed62402,
You can use custom CSS like this to change the description:
.campaign-description { font-size: 14px; }Cheers,
EricHi @ria75,
Oh dear, that’s frustrating. I’m not seeing the 403 Forbidden errors anymore, but this may be lingering for you as a result of the issues on Friday. Could you mind sending me your IP address? I can make sure there is no IP ban on it. Feel free to get in touch by emailing support@wpcharitable.com if you’d prefer to send it privately.
Cheers,
EricHi Lucian,
What if you use this code instead?
add_filter( 'et_pb_admin_excluded_shortcodes', function( $shortcodes ) { $shortcodes[] = 'charitable_donation_form'; return $shortcodes; });Cheers,
Eric- This reply was modified 8 years, 8 months ago by Eric Daams. Reason: Change markdown to HTML markup
Hi @ria75,
Charitable supports both Stripe & PayPal, so you could just use our Stripe gateway extension alongside the built-in PayPal option. Would that work for your needs?
Cheers,
EricHi @ria75,
Thanks for the message; the site is back up now.
We don’t have any imminent plans to develop a Braintree integration, though it’s certainly on our radar in the medium term. That said, if you are interested in sponsoring development of an integration, that may be a possibility — get in touch via our support form and we can follow up via email.
Out of interest, what is the main appeal of Braintree for you, versus something like Stripe or Authorize.net?
Cheers,
EricHi Lucian,
I’m guessing you’re using Yoast SEO too? This is an odd compatibility issue that crops up when those three are activated together — Charitable, Yoast SEO and Divi. We have a fix for it for all the shortcodes bundled in Charitable & extensions, but for the donation form one you’ll need to add a bit of custom code. I put together a very simple snippet of code you can drop into your child theme’s functions.php:
https://gist.github.com/ericnicolaas/debaa05dbc2630b1ff1beee547d651a1
Alternatively, use the Code Snippets plugin to add that.
We’ll make sure this gets into core too. We’re planning to introduce the
charitable_donation_formshortcode in a future major release, so we’ll need the fix in there when that happens.Cheers,
Eric